Tài Khoản Khách
ngày 10 tháng 8 năm 2024
I wish I could say we had the same wonderful experience at Twin Lakes as we have had in the past 2 years but unfortunately not this year. The resort is under new ownership and I think there is much to be learned by him on running a resort. It appeared he had not hired any maintenance staff as the grass/weeds were about a foot high. The picnic tables at some cabins weren’t useable because of the long grass. The large cottages/homes on the other side of the road had weeds that were 2-3 feet high. The tiny beach area they have was full of dried up weeds and debris that had washed up on shore and appeared to have been there a while. Fortunately, another guest who was only there for a few days was kind enough to rake and clean it up so his toddler could play in the sand. The main deck’s umbrellas were missing (stored) and the lovely deck chairs they use to have were now up by the pump house under a tree that were in terrible condition, dirty, worn and full of bird excrement. The cabin we were in this year was a good size with stove and full size fridge which was nice and clean with new windows/patio doors and in a great location with an awesome view. The A/C worked really well. The baseboards and walls need repair and paint though and there is an area behind the toilet where the baseboard is totally missing and insulation is showing that looks yucky and there was a weird odour in the bathroom that I believe was coming from that area. We had tiny ants in the cabin which was a first but thankfully Craig, the property manager kindly brought us some ant traps which worked. We had a few spiders as well. The mosquitoes this year were horrendous which is expected I guess in cottage country but the long grass and weeds and flooding didn’t help. The barbecues all need replacing, they are all rusted out in every cabin. The toaster didn’t work but we were kindly given a replacement by Craig who was very helpful and also found us a better barbecue and assisted us with other things as well. Many of the cabin shorelines were flooded because the lake is so high (not the resorts fault of course). Fortunately our cabin was on a bit of a hill so it was ok. Our first few days were plagued with plumbing issues, water pressure was low and at times we had no water. Sometimes we had to fill the back of the toilet with water manually, and on one morning we had to use bottled water. There was another time I was in the shower all lathered up and the water stopped completely. We actually called the owner to complain and told him we were fed up and leaving and wanted a refund but he said he’d arranged for a plumbing service to come so we decided to stay as we love it here so much. The plumbers came and had to replace all the filters in the main pump house that were full of gunk that had blocked the whole water system at the resort. To be fair to the resort, the plumbing issues arose as a result of the town fully opening the dam between 12 Mile Lake and Mountain Lake (wh
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