Rebecca
16 tháng mười một, 2023
Check in was incredibly long, even with a reservation. But the staff was friendly, courteous and helpful. The trash cans in the rooms were small and full to overflowing by the time we left and we only had a two night stay. One of the big things that would have been wonderful is if the hotel had communicated with me personally about our stay, for example another hotel I've stayed at sent text messages letting me know when my room was ready incase I wanted to check in early, and also a text the day of check out to allow me to check out via phone for contact less check out or ease. Plus there was a text after I arrived to welcome me and to tell me about the amenities available to me. Because of that personal care I go back to that hotel any time I'm in the area. My boys had a blast in the pool and the whole place was clean and well maintained
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