Travellller
ngày 7 tháng 2 năm 2024
It's extremely bad experience with this hotel. First as new to San Francisco, I was attracted by he front page of the hotel pictures of the beautiful stoch arch architecture and green and lake, however it turned our that the building is a tourist place of Palace of Fine Arts, which is 28km drive from the hotel! That was Cheat #1.
And my booking was a Standard King Room with description of bathtub included, however it was not! That's Cheat #2.
And I have prepaid the full amount to Trip.com for the two-night booking, and when I checked in at the hotel ths staff requested me to present my credit card saying it was just an “authorization”as deposit and it would be released after chechout, however two days later after I checked out, the transaction was full approved into my credit card bank statement and has been converted into my local curreny, which means that was not an “authorization” but an actual payment! That's Cheap #3.
The room is quite small not worth the price, and there is literally no sound proof and I can hear any sound coming from the front door with such big gap between door and frame.
Never this hotel again!
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