Tài Khoản Khách
ngày 16 tháng 5 năm 2023
So many things, lets make a list: -First, the fact the tourist fee wasnt specified in the website, so we had to pay an extra amount of money we didnt expect. -Second, the policy of the hostel specified that, per hour of delay after 6pm (end of check in time), the tourist has to pay an extra 10€ per hour. We booked the room for 3 people but the third of us couldnt come until the day after, but we paid everything as specifed in the bill, however, we had to pay a penalty of 40€ that he clearly made up, not being registered anywhere which is totally ilegal. -Third, the condition of the whole place, bedroom, and bathrooms, were totally unhealthy, broken beds fixed with cellotape, dirty matresses, broken curtains, musk everywhere around the toilet, broken stuff in the bath tub, dirty and wet towels on the floor, and a total and general lack of hygiene (i add below some pics.) -Fourth, the guy in reception was on the phone until late, talking with people in high volume as he would be the last person in the place, with no rispect at all for the hosts that tried to sleep. -Fifth, early in the morning there wasnt any toilet paper. -Sixth, the bedroom had no light bulbs. -Seventh, we had to make our own beds. -Eight, the pics. on the website dont match with the reality at all. Ive stayed in bad, and very bad hostels everywhere around the world, and definitely this is the worst ive ever been. Definitely, the health authorities should check the place and close it straightaway, not being showed on Booking or any other websites at all.
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