Klima Hotel Milano Fiere

Great front desk, clean nice room. Good breakfast!

Amazing hotel , cocktails and food was good but location is abit far from central and cab prices are crazy

hotel is clear. food are OK. but it is not good for traveling. only for business near this area. difficult to find the transportation.

For one, the hotel is in an extremely sketchy area. Even in broad daylight my friend and I felt unsafe walking to it from the train station. Additionally, there’s nothing around for miles. Based on the reviews and information on Trip Advisor, we were under the impression that the area was much safer. Beyond that, there was a sewage smell in our bathroom, and the sink kept backing up. Worst of all was the fact that on two separate occasions during the night my friend and I heard what sounded like someone attempting to enter our room. We were up for hours between these incidents and the random turning off and on of the power (and subsequently the emergency flood lights). During this time I looked at their negative reviews on Trip Advisor and saw a report of staff following female guests to their rooms and attempting to break in, so unfortunately this experience was not unique to us. Upon checking out, the reception staff tried to charge us for three nights of city taxes despite the fact that we only stayed one night. We had to get a manager involved in order to not be ripped off. When I told them why we were leaving early, they had no reaction or response. Presumably this happens to them a lot. I asked them repeatedly to return Trip.com’s phone calls/emails, to which they refused. I don’t know why a hotel would be unable to keep its power on during the middle of the night, nor why the staff were so uninterested in running said hotel. We even checked online to see if the city was having electricity issues but based on our research it appeared to be a problem unique to Klima Hotel. I don’t know if it’s a front for some sort of money laundering or drug manufacturing business, all I can say is I’ve never felt more unsafe or uncared for at a place I spent a lot of money to be at. It was completely unacceptable to say the least.

Great luxurious hotel, great gym and spa. Good breakfast. Location is bad if you want to go to city centre of Milan.

Best value for many