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Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.2
Dịch vụ4.2
Vệ sinh4.4
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Tất cả đánh giá(47)
Đánh giá tích cực(24)
Đánh giá có ảnh/video(10)
Đánh giá tiêu cực(2)
Karolina
Phòng Armani Deluxe
Lưu trú vào thg 5, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 6, 2024
Love it
Dịch
Phản Hồi Từ Khách Sạn: Dear Karolina,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Diana Mokaber
Armani Première Superior Room
Lưu trú vào thg 5, 2024
Vợ chồng
10 đánh giá
2.5/5
Đăng tải vào 9 thg 6, 2024
Hospitality was unacceptable, we asked the room service for towel s… after 8 hours we recalled and then they brought it but after EIGHT hours
Also
We reserved for spa one dag in advance confirmed by the spa and the reception, also they asked time what masseur, and we did our selection,
The next to double check what time we had the massage we called the reception and after 20 minutes of them talking to eachother and figure it out they told us we dont have any reservations… also when i booked the room i called the hotel that IT WAS MG BIRTHDAY THE DAY I ARRIVE SO PLEASE PROVIDE ME A CAKE AND THEY ALL SAY YES TELL US WHEN U GONNA ARRIVE I TOLD THEM… NO CAKE NO SIGNE OF even A HAPPY BDAY AND THEY TOLD ME THEY FORGOT WHEN THEY DOUBLED CHECKED EVERYTHING WITH MY BOYFRIEND!!!!!!! Even after my bf retold them about the birthday to remind them.. but …. WORST EXPERIENCE AND BDAY THANK YOU ARMANI FOR JUST KEEPING THE NAME AND LOOSING THE CLASS… we paid only for the name… I HAVE SO MUCH RESPECT TOWARDS ANY DESIGNER BUT THEY ARE USING ONLY THE NAME…… and it shouldnt be a luxury hotel based on the hospitalities!!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Mrs. Mokaber,Warm Greeting from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. Please note that I passed all your comments to the respective department in order to point out your disappointment so that, hopefully, we can better cater to our beloved guests in the future.Furthermore, we have already proceeded in doing the necessary investigations and I really apologize for the issues you experienced and for the fact that we were not able to make you live a wonderful birthday with us. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
Jaaa111
Phòng Armani Deluxe
Lưu trú vào thg 7, 2022
Vợ chồng
26 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 8, 2022
Perfect anniversary experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience. We are glad to hear that your anniversary experience has reached your expectations and that we were able to make you live a wonderful stay.We look forward to welcoming you back again soon.Best Regards,Giuseppe Losciale
Phản Hồi Từ Khách Sạn: Dear Shanghaiqiushuzhen,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
yaolin
Phòng Armani Deluxe
Lưu trú vào thg 11, 2024
Người đi công tác
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 1, 2025
挺好的不錯
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella Annese and I am the Lifestyle Manager. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm regards,Raffaella AnneseManagement Office
Phản Hồi Từ Khách Sạn: Dear Sir/Madam,Warm Greeting from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.I appreciate the time you have taken to fill out our post-stay survey, communicating the issues you experienced during your stay.The honest feedback you have provided greatly assists us in continuously improving our lifestyle experience in order to better cater to our guests. On behalf of my team, I sincerely apologize for the service shortfalls you encountered, and rest assured that your feedback regarding the challenges faced during this stay will be shared with the whole team, so we may ensure that this was a one-off experience. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
이윤정
Phòng Armani Junior Suite
Lưu trú vào thg 3, 2024
Gia đình
35 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 25 thg 4, 2024
잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella and I work in the Lifestyle Department. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm Regards, Raffaella AnneseManagement Office
Wendy_ Zhang🌸
Armani Première Superior Room
Lưu trú vào thg 7, 2024
Gia đình
11 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 7 thg 8, 2024
有設計感的酒店,但是房間沒有想象中精緻,衞生間的細節反而感覺更好。剛入住的時候香薰味道過於濃郁。
Dịch
Phản Hồi Từ Khách Sạn: Dear Mrs. Zhang,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Phản Hồi Từ Khách Sạn: Dear Sir / Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Xixi628
Phòng Armani Premiere
Lưu trú vào thg 10, 2023
Một mình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 1 thg 2, 2024
房間不大,但是乾淨衞生。早餐完美!
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Xixi628,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work for the Quality Department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for sharing your feedback on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Phản Hồi Từ Khách Sạn: Dear Tina&T, Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
SuperIan
Phòng Armani Junior Suite có ban công
Lưu trú vào thg 7, 2024
Gia đình
131 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 8, 2024
一家四口一起入住,一長者小孩,位置方便,環境也不錯。
Dịch
Phản Hồi Từ Khách Sạn: Dear Superlan,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
turbowu5
Phòng Armani Deluxe
Lưu trú vào thg 3, 2023
Người đi công tác
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 5, 2023
服務挺好的,房間還可以
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Tài Khoản Khách
Phòng Armani Deluxe
Lưu trú vào thg 1, 2024
Du lịch cùng bạn bè
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 2, 2024
總之滿意。很推薦。
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality Department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Fengdao8828
Phòng Armani Deluxe
Lưu trú vào thg 9, 2023
Gia đình
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 11, 2023
酒店位置很好,服務也好
Dịch
Phản Hồi Từ Khách Sạn: Dear Fengdao8828,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano