Doria Grand Hotel

Location of the hotel is ok, not far from metro and central station. Overall hotel is good, but… Hotel is quite old and probably wore very good ~30 years ago, but now amenities got old. First time we’ve been given room with one big bed instead of 2 beds we’ve requested. bathtub’s pipe was stuck, and dirty water from shower stayed in for about 10 minutes after took shower. Next morning they changed our room for double ( with 2 beds), shower was fine, but safety box wasn’t working… There was drinking water in the fridge and no price list for “mini bar”, so we assumed it is free of charge. But not, after check out we found out it is not free and been charged extra. Definitely hotel should put a price list for the water in the room.

Everything perfect except the bathroom. Perhaps because it is old it looked dirty. The toilet bowl was broken and disgusting. The shower had a constant leak. Apart from this (which is important) the rest was ok.

Lied to customers, I will post to social media what happened.

Staff always so unfriendly!! Good breakfast!

Everything was ok except the checkin was 3 pm instead of 2 pm as shown on our booking confirmation. Checkin process could definitely be improved as it took quite a while for the team to clear (just) 3-4 rooms. Besides this issue, the room was spacious, amenities fine, breakfast was quite good - some hot dishes, bread & pastries, fruits & salad, coffee machine. The walking distance from Milan Central train station is about 10mins once you’ve managed to locate the road. Look for the flags hung on the Hotel facade. It’s an older looking hotel but upkeep/revamp has been done. So, it’s a good price for location, space, amenities.

Great location very close to the central train station and a couple different subway stops. Food, drink, and convenience stores nearby. Very nice room and ambience in the whole hotel. Good breakfast with hot food, pastries, fruit, and meats/cheeses. Helpful staff.