Best Western Madison Hotel

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Hotel is a bit old but overall a pleasant experience. Upon arrival I was given a room on the 1st floor, and immediately I asked if there was something on a higher floor. The staff was friendly and kind and offered a room on the 4th floor which actually had 3 beds. We walked into the room, the layout felt a bit odd and uncomfortable, so we asked the staff if we could take a look at the original room. Staff remained friendly and helpful, and we ended up going back to the 1st floor room which was much more comfortable. Room while a bit old, was still on the neat/clean side. Only issue I had was the thermostat which was possessed and kept increasing so it was boiling hot until I turned off everything, but then the room became stuffy.

The hotel is near Milan Central Station and metro stations. The room and bathroom are spacious enough. Complimentary mineral water and body cream are provided. City Tax is required to pay at check-out. The receptionist allowed me to check in earlier and explained about the use of lifts and room card in details. The hotel was under construction during my stay, but there was no audible noise.