Red South Beach Hotel

Restaurant was closed. Dirty all around. No soap. Criminal element all around. No help with parkidng. Dangerous glass dresser top in room. Smell throughout hotel.

Bello lugar servicio especial

I was shocked. The staff were nice, but the rooms were not as I saw them in the pictures. The bathroom was broken. The air conditioning was not working. I could not last for an hour. I had to leave and stay in another hotel. I lost the value of my stay because it was non-refundable.

My girlfriend and I celebrated our anniversary in Miami Beach, we stayed at this wonderful hotel, when we entered our room they had left us a bottle with sparkling wine and a welcome letter congratulating us on our anniversary, the hotel employees were very kind to For us, it has a very cozy pool and we wanted to make a special mention of the manager Francisco, he was always attentive to anything we needed, we will definitely stay here again!

The hotel is well located, the front desk had free welcome brownies. The room was silent and cold, the air conditioner was working properly. I was really happy to have assistance of Lourdes, a wonderful employee. The beach is very close by, in the other side of the street. Lincoln road is about 20 minutes walking, and the location is very safe and well assisted by restaurants and other shops. I would come back here.

On August the 1st we arrived back at this hotel after our night out at 6am. We seen 2 police officers and the receptionist as we walk through the door. They told us that our room has just been burgled by 2 women. The receptionist tried her best to save our stuff but also got attacked herself. They gained entry to OUR Room and stole everything we owned including our passports. Then after this we got told by a member of staff that the doors do not close/ lock properly and they’re faulty!! This hotel is a massive security risk they have no security on the door and they give out room keys without asking people for their ID. We have also been told after this incident happened that sex trafficking has been happening here in the passed. This hotel is not safe! They have a responsibility to make sure our room and stuff are protected but failed to do so. We have been neglected the manager has also been very awful we went to complain to him about out carpet being soaking wet due to the air on but he was too busy to come and talk after asking more than 5 times. This has ruined our holiday. We are distraught and terrified. The police mentioned if we got home 20 mins earlier we could’ve been hurt. This is a massive security risk. Please avoid this hotel if you want to be safe and not get everything you own STOLEN