Tài Khoản Khách
ngày 22 tháng 8 năm 2024
We enjoyed the basic amenities like comfortable bed, location and security, but experienced many issues during our stay. Anytime it rained a little bit the courtyard you cross to get to the rooms would flood 4-8 inches. One night we were trapped in our room for 3 hours. We later learned that the water was full of sewage after seeing human fecal matter covering the courtyard. Some people complained of human feces on their shoes. We switched rooms but many other guests complained and got minimal compensation. Apparently, it’s a daily routine to have the sewage pumped during breakfast time at the entrance to the hostel. Next issue, showers upstairs would get ice cold after 1 minute. One day I swapped showers 3 times just to get the soap off. We ended up using a downstairs shower. Lastly, we wanted to extend for more nights. There’s a promo that will give you 15% off if you leave a review. After leaving the review I went to pay and it was about 30% more including the discount. We ended up not paying in cash and going through hostel world to save a good bit of money. Some other minor things: the wifi went out for almost a full day, when it rains the table and chairs get wet so there’s nowhere to sit so you can’t enjoy the restaurant, you can’t get up and have coffee and then breakfast later (coffee is included in breakfast or 30 pesos by itself, and free after breakfast). We also wanted to sign up for the Xochimilco gardens tour but the staff were encouraging heavy drinking at 11am, no food included and 1 mariachi song. We were hoping to experience some culture and enjoy the river but this tour was definitely not that. We talked to people that went and they regretted going, saying it was just a big drinking party in the middle of the day.
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