Juan Salvador Agraz 130, Lomas de Santa Fe, Contadero, Mexico City, MexicoXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4/5
Rất Tốt
106 đánh giá
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Love it. Nice and clean. I was allowed early check in. I requested iron and it came in 2 minutes.
Dịch
Kevin
Lưu trú vào Oct 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào Oct 8, 2023
All good thanks. Clean, warm and comfy. We love to visit this hotel. Always an excellent experience. Here for my birthday.
Dịch
Kevin
Lưu trú vào Sep 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào Sep 10, 2023
Easy check-in. Nice clean warm pool. Tasty restaurant with efficient friendly service. All good. No surprises.
Dịch
BRAULIO
Lưu trú vào Nov 2023
Vợ chồng
2.0/5
Đăng tải vào Nov 17, 2023
Cleaning problems in bathrooms at the lobby, the pool, and the shower
Dịch
Luis
Lưu trú vào Feb 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào Feb 17, 2024
It was really amazing.
We love AC hotels.
Dịch
Kevin
Lưu trú vào Apr 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào Apr 30, 2023
Friendly quick check-in with a wonderful "Feliz día del niño" sign that my son loved. Thanks for the lovely high corner room. The view is amazing. Comfy beds, and quiet air conditioning that actually works very well. Coffee machine very welcome too. Food was probably the best I've eaten in months.
Dịch
Yan
Lưu trú vào May 2023
Khác
3.0/5
Đăng tải vào May 27, 2023
Breakfast was bad … no pancake , bacon or breakfast stuff … really bad and pool was dirty
Dịch
Marisol
Lưu trú vào Aug 2023
Bạn bè
5.0/5
Nổi Bật
Đăng tải vào Aug 15, 2023
Loved the staff and customer service. Breakfast was also great!
Dịch
Juan
Lưu trú vào Apr 2023
Gia đình
3.0/5
Đăng tải vào Apr 10, 2023
It is a good fit, but I think the staff is no as nice as other hotels in Mexico.
Dịch
Verified traveler
Lưu trú vào Jan 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào Jan 3, 2023
My Family and I stayed in this Hotel four nights in early December. The service was very unimpressive, but I will say customer service was good Checking in was okay, the first room we were put in, the sink was clogged and the water would pile in the bowl. The AC wasn't working, so we called the front desk to fix it. Everything seemed OK, except in the morning when we woke up there was no running water to the room. Shower, toilet, sink. We called the desk to ask if there was something wrong or if they could fix it. We were informed the hotel was experiencing water pressure issues and it would be fixed in a few hours. We left for breakfast and hoped it would be fixed by the time we came back, it was not. We were informed to shower in the pool showers, or wait. The service in the restaurant of the hotel was extremely poor, either not attentive to customers or just talking to other staff, we only went there for one drink and decided not to get food there.
We were moved to another room after the water pressure issue, after that, it was okay. If i had to decide between hotels in this area of Santa Fe, I would not stay here.
Dịch
Carlos
Lưu trú vào Dec 2022
Gia đình
2.0/5
Đăng tải vào Dec 25, 2022
The rooms are not maintained properly (faucets not working, without adequate hot water, crystal door missing in one room, water leak left 8 floors without it, dirty exterior glass windows, pool washrooms and area with condensation AC not working, although the hotel offered another room both were not maintained properly) the property is not what a Marriott franchise should be. Also, I used expedia.ca and the final bill was in US dollars, hope I can get a clarification and reimbursement from *******.