GrandTour752734
ngày 6 tháng 7 năm 2024
Well, where do I start, we arrived home yesterday from Mar Alimuri Spa 4 star hotel, I did read a few negative reviews about this hotel but I thought perhaps people were a little too fussy and as I am not the kind to complain I thought surely this lovely 4 star spa hotel couldn’t be as bad as some were saying on trip advisor! How very wrong I was, if you are looking to book this hotel please don’t, it’s terrible, dirty entrance which from the outside looks like a back street workers hostel, step inside and you are met by a damp smell which gets worse when you go to your room! The spa wasn’t open, they said it was under repair but we were advised we could use the toilets on the same floor as the spa! It absolutely stinks and as rotting furniture standing against the very damp walls, the smell is horrendous! Our balcony light, or should I say what should be a light was 3 wires sticking out of the wall above the door! I asked after 4 nights if our bedding could be changed but when we got back to our room that afternoon it had not been done so I went and found one of the house keeping girls, I asked her if she spoke and understood English to which she replied yes madam, so I asked could our bed have clean linen put on to which she replied, I no understand!! So I took some clean sheets and pillow cases off her trolly and headed to our room but she then understood so she came and changed the bed for me, she wasn’t happy!! The food is all Luke warm, and lacks any flavour, believe me I could go on and on, the safe didn’t lock. The hairdryer didn’t work, the entertainment is abysmal and the drinks all seemed watered down! And the view onto the shingle beech is shocking unless you want to look at a rusty old digger!! We paid almost £2500 to stay at this hotel, do yourself a massive favour and DO NOT BOOK THIS HOTEL! Needless to say I am now contacting Tui, this hotel should not be on Tui booking system!
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