egarceau
ngày 29 tháng 10 năm 2023
After a long day on the road, our flight was leaving at 7:30 the next morning. All we wanted was to eat dinner in a hotel near the airport, and take the shuttle the next morning, this is why I reserved at this hotel, about a month in advance. Weren't we surprised when we learned that the restaurant is not open on weekends, and that although the web site indicates that there is a free shuttle to/from the airport, this service is no longer available. I had to make arrangements with Hertz to drop off the car a day later, and we had to find a restaurant in the area, which was also difficult. I am not sure if restaurants close during the school holiday, but it seemed that one out of two restaurants in the area was closed on a Saturday night. For the rest, the rooms are ordinary, the carpets could be refreshed. We spent a week in Basque Country in 4-star and 5-star hotels, and the Kyriad Prestige definitely doesn't disserve 4 stars. What a disappointment!
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