NH Collection Merida Paseo Montejo

1층에 식당도 많고 주변이 시내 쪽이라 위치도 좋습니다 방 컨디션도 괜찮아요 조식도 먹을만 합니다 조금만 걸으면 관광지도 있어요

The hotel sits very close to the beautiful Paseo Montejo and we were able to walk to all the beautiful museums, plazas and churches. The breakfast provided delicious options and the staff was very friendly. If I could get back to Merida I would select this hotel again.

The staff were very nice and welcoming. Our bathroom sink faucet leaked causing water to puddle on the floor. Late night noise from activities being held at nearby facilities and the Mercado plaza were annoying.

Good afternoon: This email is more for the management; your reception staff was attentive on the night shift; security is very friendly and is aware of everything; however, the ceilings in the room were very deplorable, the television service, iron did not work; the bathroom in the shower was dirty in the showers; towels were missing and therefore I had to ask; they have only one trash can in the bathroom; it does not have a bipedal for the suitcases; in the hallway they have dehumidifiers but they are already full, I saw that when I arrived and left that it was more than 8 hours with the same humidity; the parking lot is safer but they should provide more detailed information so I can leave and not waste time going and coming back; one of the pillows still had hair on it that was not mine, it belonged to a woman because I do not have hair, thank you; ahhh the amenities of the coffee or coffee maker were dirty and dusty; very important, I wanted to go to the pool and I found the surprise that it was empty and out of use; The gym is very well equipped for a very small space. I want to express this because of the location, security and the employees who are doing their job. However, management should be more aware of all these details. I thought about staying another day at the beginning but decided to go to another hotel. I hope they can improve these deficiencies. Bless day.

Great location: walking distance to Paseo Montejo, restaurants downstairs, Ado & Turibus stop downstairs. Clean property, friendly staff, comfortable beds, definitely will return there on the next trip to Merida.

Close to many restaurants and sites. Floors in our room were very dirty