Anantara Xishuangbanna Resort

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

來西雙版納旅遊，酒店選在了安納塔拉，去中科院的植物園會更方便一些。安納塔拉酒店的環境和服務都很好，從下車打開門拿行李的那一刻起，都彬彬有禮，笑容親切真誠，房間的細節做的很到位，有入住水果，擺盤好看，色彩誘人，看着就好吃…早餐也是很豐富，早餐結束時間是十點半，對於不能早起的人來説很是友好。酒店整個裝修風格是偏泰式的，大堂的一個大型景觀水池很有些氣勢，很是吸引眼球，去房間、去後門（離植物園很近）都有車接送，房間細節做的很到位，佈置温馨合理，床上的歡迎大象，用毛巾摺疊的很好看，還有管家送的避蚊香包、寫着天氣情況的樹葉（金色的字配着綠色的葉子很養眼啊！） 酒店還送了造型旅拍，化好粧感覺自己就是妥妥的傣族人一枚，酒店裡到處都是景，照片很出彩，幾乎全選了

房間整潔乾淨，交通超級便利！步行幾分鐘就可以到達中科院植物園，晚上也很安靜。前台熱情專業，入住退房高效，管家還給我們升級了房間。早餐品種豐富，還有傣味食物供旅客選擇，噢，對了，酒店贈送的鉑爵旅拍也很棒噢，沒有網紅感，很喜歡。下次來這個城市一定會再選擇這裏！