Các đánh giá DoubleTree by Hilton Melbourne

Phản Hồi Từ Khách Sạn: Thân mến, Cảm ơn bạn đã ở lại với chúng tôi và cho thông tin phản hồi có giá trị của bạn. Chúng tôi rất thất vọng khi nghe về trải nghiệm của bạn. Xin vui lòng chấp nhận lời xin lỗi chân thành của chúng tôi rằng chúng tôi đã không thể thắp sáng kỳ vọng của bạn cho kỳ nghỉ của bạn. Khi nhận được nhận xét của bạn, nhóm của chúng tôi đang xem xét vấn đề này và chúng tôi chắc chắn sẽ cải thiện dịch vụ của mình để có trải nghiệm tốt nhất. Trải nghiệm của khách là vô cùng quan trọng đối với chúng tôi và chúng tôi rất biết ơn nếu bạn vui lòng liên hệ trực tiếp với chúng tôi để đảm bảo rằng bạn sẽ có một kỳ nghỉ đáng nhớ vào lần tới vì những lý do chính đáng. Trân trọng, DoubleTree của Khách sạn Hilton Melbourne - Phố Flinders

Phản Hồi Từ Khách Sạn: Hi there,Thank you for sharing your experience staying with us. It's lovely to know that you thought the warm Choc Chip Cookie that you received when you checked in was great. We also appreciate your kind words about the Team and know they will be grateful for your kind words about how friendly and pleasant they are.We hope to have the opportunity to welcome you back again in the future.Warm regards,Brittany & the Team at DoubleTree by Hilton Melbourne - Flinders Street

Phản Hồi Từ Khách Sạn: Hi there, Thank you for taking the time to share a review on your experience. We're disappointed to read that you did not enjoy certain elements of your stay with us, and appreciate you sharing your valuable feedback. As we always aim to deliver an exceptional Guest experience, this is definitely not the standard we strive for and will ensure to take it on board with our Team. We hope to get the chance to welcome you back again for an improved experience. Warm regards, Alexandra & the Team at DoubleTree by Hilton Melbourne - Flinders Street

Phản Hồi Từ Khách Sạn: Hi there, Thank you for sharing a review on your experience. We are grateful to know that you found your room to be comfortable and clean, and our Team Members appreciate your kind words about them. It is also nice to read that you enjoyed our central location on Flinders Street, and we would love to have you stay with us again with a warm Welcome Cookie waiting upon arrival. Warm regards, Alexandra & the Team at DoubleTree by Hilton Melbourne - Flinders Street

Phản Hồi Từ Khách Sạn: Dear Ho Fung, Thank you for sharing a review on your recent stay. We are delighted to know that you enjoyed our central location on Flinders Street and hope to welcome you back again in the future. Warm regards, Alexandra & the Team at DoubleTree by Hilton Melbourne - Flinders Street

Phản Hồi Từ Khách Sạn: Dear Hajeinthan,Thank you for taking the time to share your experience staying at the Hotel. We're delighted to hear you had a 5 out of 5 stay and how we were able to take care of all your needs to have a pleasant holiday.We hope to welcome you back again in the future.Warm Regards,Brittany & the Team at DoubleTree by Hilton Melbourne - Flinders Street

Phản Hồi Từ Khách Sạn: Hi there,Thank you for sharing a review. We are delighted to know that you found our Hotel to be 'nice' and are grateful that you enjoyed our central location on Flinders Street, making it convenient for you to get around the city of Melbourne. We're disappointed to hear your concerns about the safety in the neighbourhood and if you wish to share any further comments, don't hesitate to get into contact with our Team Members. We hope to welcome you back again in the future. Warm regards,Alexandra & the Team at DoubleTree by Hilton Melbourne – Flinders Street

Phản Hồi Từ Khách Sạn: Dear Stitchie, Thank you very much for taking the time to write us feedback. We are very happy that you enjoyed your stay with us, calling out the comfy room, welcome cookie, and good location near free tram stops and food options. It is great to hear that you made it to the beautiful Yarra River across the street from the hotel as well during your stay. We hope to potentially welcome you back to the hotel in one of our rooms with a more open view. Warm regards,Martina & The Team at DoubleTree by Hilton Melbourne- Flinders Street

Phản Hồi Từ Khách Sạn: Dear Choon, Thank you for taking the time to share such lovely feedback. We are honored to read that your visit to our Hotel has been ‘incredible’, and that our service has been great throughout your stay with us. It’s also nice to know that you enjoyed our facilities and the ‘beautiful’ design of the Hotel. Our Team Members appreciate your kind words about them going above and beyond for you to ensure an excellent experience, and hope to welcome you back for another comfortable stay in the future. Warm regards,Alexandra & the Team at DoubleTree by Hilton Melbourne – Flinders Street

Phản Hồi Từ Khách Sạn: Hi There,Thank you for sharing your experience staying with us. We're delighted to hear that you enjoyed your visit to the Hotel. Our Team will be grateful for your kind words about how friendly they were and hope to welcome you back again in the future. Warm Regards, Brittany & the Team at DoubleTree by Hilton Melbourne - Flinders Street