Swisstouches Spa Resort

An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.

瑞斯麗管家 Linda蒲雨軒 認真負責，微信秒回，服務到位，給孩子們預約小童活動。在酒店的兩天被酒店安排的滿滿的，孩子活動家長省心，户內温泉户外温泉都有，長者小孩全家人出遊的最佳選擇！這次是雪後冬天來，等春天來了，再帶寶寶來！

我們住的套房，房間很大，也很乾凈。設施也比較新～ 陽台超級大，有個陽台上的温泉池，可以自己放水泡～景色也是園景，很美麗。 管家服務也很貼心，有問必答。還給我們推薦附近好吃的麪和美食。非常好 整體酒店比較安靜，適合度假和親子休閑。下次還會帶家人來度假。

這次入住瑞斯麗酒店環境很不錯適合度假，管家Lucky服務貼心 ，房間有獨立私湯很方便，早餐很豐富，入住體驗特別好，遊玩的最佳體驗. 每天早上吃完早餐，出門就能見到酒店裡的小可愛們，讓一天的心情都很温暖.

酒店停車方便，服務很好，室外温泉天氣冷，沒怎麼體驗，小童戲水區水質挺乾淨。房間私湯是亮點，夠大，放水快，深度很好。很難得小童樂園寬敞並且光線充足，孩子很喜歡。管家Lisa趙服務很周到熱情在入住期間對我們服務很好，感謝～

跟閨蜜一起來泡温泉，西安周邊也去過很多五星酒店的温泉。瑞斯麗太白山是真的物超所值。管家服務，非常細緻。我們的管家Linda響應及時，可以説有求必應。一定還會再來。一價全含有早餐，和行政酒廊下午茶。甜品品質超級棒。spa中心的環境也很好。私湯池子乾淨衞生。