Swisstouches Spa Resort

An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.

環境：位置在太白山唐鎮，選擇很久，選擇了這家酒店🏨。酒店環境非常好。 服務：訂房後，管家小姐姐孫子怡第一時間聯繫我並➕V告訴我入住的事項非常自信，全程每到一個活動點會提前微信告訴我，並且尋求入住體驗和改善意見。 其他服務小小插曲：篝火晚會提前出門的時候客房小姐姐告訴我可以帶寶寶去領氣球🎈，我就去篝火晚會問氣球小姐姐，可不可以拿個氣球給孩子玩，小姐姐語氣很冷説不能給，活動還要用。衹此一件事情讓我有點點不舒服。其他沒有。 後續還會來第二次，全程一家人玩的非常開心，如果歡樂時光的雞尾酒🍹更加豐富就更棒啦。

瑞思麗的私人管家服務好貼心啊，到停車場接待，一路上介紹酒店設施，還提醒用餐、活動時間。特別感謝我們的管家曹金科，服務很好，省去很多麻煩。酒店環境沒得説，園林也很漂亮，隨便拍都很美。晚上很涼快，吹着小風，在草地上吃燒烤，很愜意。孩子和家人都覺得這裏不錯。身邊朋友已種草，果斷下單，帶家人和孩子連住兩晚。

酒店環境優美，有一片大草坪可以露營，還種了很多石榴樹，石榴掛滿果樹，非常好看。房間乾淨衞生，房間還送了吃的和喝的，非常貼心。管家Linda提前聯繫我們並加了微信，提前等我們到達酒店，服務一流。

西安自駕大概90分鐘車程，酒店是管家式服務，入住前管家Miki就提前聯繫，導航到酒店停車場後管家會貼心安排觀光車到停車場接旅客到大堂，辦理完入住後再送旅客到達房間。入住後Miki詳細介紹了酒店的所有設施和遊玩項目，還會貼心給我們預約親子項目及特色項目，每個項目開始前還會温馨提醒，真得非常體貼。期待下一次的入住

房間挺大的，擺放行李和儲物空間都很大，對於帶孩子出行很友好。設施齊全，衞生好，硬件條件不錯。呼叫前台響應快速，客房打掃也很快，物料補充及時，服務挺好。親子活動項目豐富，自助早餐中西搭配，下午茶也很OK