Rachel
14 tháng mười một, 2023
Poorly run hotel; seemed to be a corporate or management problem. We asked for our room to be cleaned after a couple days out of a 5 night stay. We were told we could not have a daily cleaning. Then we kept being told that the room would be cleaned when we got back from being out for the day, but it never was. We were repeatedly promised and yet nothing, and our room had trash and used towels piling up. We never got any cleaning, which is gross for a 5 night, 6 day stay. The staff was apologetic and there were cleaning staff that we did see seemed busy trying to keep up with cleaning when rooms were being vacated. Either they aren't being given enough hours to clean regularly or they're understaffed. I certainly won't be back and I'm skeptical of the brand now.
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