Tài Khoản Khách
ngày 16 tháng 7 năm 2025
I recently stayed at this hotel during my vacation and unfortunately, the experience was far from what I expected. While the location and general facilities were acceptable, the behavior of the restaurant staff significantly impacted my overall impression. The waiters were consistently impolite and inattentive. On several occasions, we were ignored, had to wait a long time for service, and were met with dismissive or unfriendly attitudes. Basic courtesy seemed to be lacking, and it felt like guests were an inconvenience rather than a priority. A vacation should be a time to relax and feel welcomed, but the lack of professionalism from the restaurant staff made our stay uncomfortable. I sincerely hope the hotel management takes feedback like this seriously and provides proper training to ensure a better guest experience in the future.
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