Rita
ngày 18 tháng 10 năm 2023
Did pretty extensive research of the hotels in Willamette Valley, and Atticus was the easy winner with good location, gorgeous decor and excellent reviews. We were expecting a great stay, but we did not get one. We received a text in the morning instructing us to remove the do not disturb sign if we wanted housekeeping from 10AM to 4PM. Since we followed instructions carefully, we did not expect any issues with housekeeping. We returned to our room at 4PM, and no one came by. I informed Dia at the front desk about this, and she said they were busy. Unfortunately, missing housekeeping even after guests follow instructions is pretty terrible. Giving a lame excuse that they were too busy is unacceptable.
We started our night rinsing out our kettle and tea cups, fixing our own bed, hanging our towels and making room in the trash. Not our idea of a great stay for $400 per night, and definitely not the standard of a "No. 6 Hotel in the World" or a "luxury hotel" they push so hard to be in their marketing. Please consider this and other reviewers who had the same problem when considering a luxury stay in Willamette Valley.
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