Holiday Inn Express & Suites Mcdonough

The stay was ok, pretty old property but it is maintained. Parking was definitely an issue... it was never parking if you came in late. Staff was very nice and corrected my issue immediately with my room. Overall it was just ok.. for the price I paid..it wasn't worth it but I made it!!

Whistling shower Very nice room and breakfast was more complete than I thought it would be. The Air-conditioner was just a little noisy and the shower made a whistling noise but not bad

The checkin was easy and convenient. Lots of yelling in the hallways until 11:30pm or so. I understand thst probably does not happen all the time. But my main issue is the noise from the room above. It is like living in an apartment, can hear the people in the room directly above walking across thier floor. I would not expect this in this type of hotel. And then at 2:48am someone in the room above, sounded like they were jumping off the bed and running across the floor and doing it repeatedly for about 30 minutes. I have stayed in many hotels and this is the worse noise from the room above i have ever have. Because of this i will not stay here again. It will also make me hesitant to stay at another Holiday Inn Express because i am sure they are all built similar, they all will have tbis issue in common.

The room was clean and comfortable. AC was working properly. The pool was in service and clean. My neighbor in the next room over was playing loud music in the evening. It hadn't stopped by 10pm so I called the front desk, and they resolved it immediately.

Never again, disappointed. The young lady who checked us in was very friendly, but after that, this was not a good stay at all and not what I expect from an IHG establishment. I'm a frequent traveler (Both personal and business) and I work in the world of Quality for a medical device company, so quality is what I know. The renovations to this particular hotel were not very well done, as there were water stains on the ceiling where I guess at one time there was a leak, the room smelled a little moldy if you had the air-condition off, which in itself was an older one. The carpet that was laid did not go all the way to the edges of some of the wall corners, so you see the actual concreate or plaster floors. The little refrigerator talked all night and the water control for the shower was installed backwards (You turn the handle toward cold if you want hot and hot for cold), this also had a terrible noise while you showered. This was a handicap room, which I did not request, not sure why you would have a shower chair in a room with a tub and not a walk-in shower, this is a little more conducive for a handicap room. Both nights the hotel was full of kids and their parents (Football tournament in town), which made for so much noise as they were running up and down the hallways and stomping on the floors next to and above my 3rd floor room. It would have been nice to be informed of this at check-in. When I called the front desk to ask if they would look into it on the second night, the young man was rude.

Was great but room keys kept deactivating and had to go to front desk to reactivate at least twice on a 5 night trip. Was annoying to say the least. But the hotel and staff are great.