Holiday Inn Resort Mazatlan

Amazing on checking in and out fast and felt safe

房間很好，每個房間都是無敵海景，早餐不錯，周邊有很多很好的餐館。有很好的沙灘。大多數工作人員都英文交流。

We stayed twice 2 nights in this hotel. We normally don't stay in chain hotels like the Holiday Inn, but for Mexico this was kind of must. The room was really nice and spacious. The staff at reception was very friendly and helpful. Same as the bell boy. The shower was great. All the soaps are from Dove. We enjoyed staying here. The outside area is spacious but a bit boring. The location is great, directly at the beach. We enjoyed the sunset at our balcony. Breakfast was good. A lot of choice. There is room of improvement, as although it is a new hotel, some maintenance is needed already.

I was originally booked for a week at the Don Pelayo but I had to flee when cockroaches appeared in my room. I spent 3 nights at the Holiday Inn Resort and I love this hotel. The hotel was clean and the staff were polite and professional. I found the food in the restaurant to be excellent and reasonably priced. My last night I ordered room service and had the baked lasagna with a slice of cheesecake for dessert. It was some of the best lasagna I ever had and the room service was excellent. My next trip to Mazatlan I am definitely staying at the Holiday Inn Resort.

Stayed for one night before going to put all inclusive el cid resort. I’ll break it down to pros and cons Cons Number one detracting factor would not even be the resorts fault, but it is something I would address. When you come down the stairs from the resort and hit the beach, the first fifteen feet or so is littered with garbage and cigarette butts. This is public beach, but it is very noticeable. Once you get to the point where the surf comes in, it is very clean but that is due to the tides. Second is birds at the back landing on edge of infinity pool and “leaving a mess behind”. Morning swim was punctuated with thoughts of not getting water in my mouth…. No room facecloth in bathroom Basic rooms have no fridges No ice machine that we could find and not listed on door map. But there was an ice bucket! Walls are VERY thin. If romance is in the air everyone in the vicinity knows about it Pros The hotel staff were fantastic. From bellhops, to check in, to restaurant, and the bar and pool staff. I tipped heavy as they were amazing Special days- I booked online and made notes to the fact my wife was celebrating an upcoming birthday. While it wasn’t precisely during the time we spent at the hotel, the trip itself was in celebration of her birthday and the staff at the hotel left a cake and some fruit in our room as a surprise for her. Bonus points for them for that and it was a nice touch Rooms were very clean Bed and pillows were fantastic View was breathtaking Sunset was picturesque to put it mildly Breakfast buffet was very nice Bar 15 was great, happy hour was fun Shrimp was delicious Hotel price point was reasonable All in all a really good experience.

Hotel is in a fantastic location, close to the malecon, restaurants, bars. This would be an ok hotel for a couple days. Not really a vacation atmosphere. Very cold feel to the hotel. Rooms are dated and definitely in need of updating/repair. Bed was uneven from side to side so rather uncomfortable for a couple. No fridge in the room which was quite disappointing. Room offers the bare minimum, 2 bottles of water with a note that imforms you that more water will cost you. We have stayed at several holiday inn hotels, all over. The staff here were such a disappointment. Check inn was terrible. Staff seemed very uninterested in us staying there. Simply passed us 1 room card and 2 towel cards, no information on how to get to the room or the location of any of the hotel amenities. We had to actually ask for a second room card. Service was pretty much the same throughout the hotel, such an uncomfortable feeling that we were being ignored by staff because of being Canadian (lots of local guests). Pool area has a gentleman watching over the guests seemingly to make sure no outside food or drink is being consumed. ( must purchase from the restaurant/bar on site). We had originally booked a 7 day stay but left after 4 days to another hotel in the area. Breakfast was good , tried to get lunch/ drinks but as previously mentioned the service was slow or non-existent. Ate meals outside of the hotel.

The staff was great. The room was very spacious with the living room and bedroom. The staff was very friendly, especially Geraldo and Angelo, the 2 Doorman. Great assistance and direction. They made you feel at home. The front desk was nice and helpful. I spoke English, and they still tried to understand and communicate. I lost my driver's license, and they called the three restaurants for me to try to help me find it. The breakfast was ok. Take advantage of the rooftop lounge. The beach is not great, but there is a pool. It was worth the price.

The roof top bar at the holiday inn has beautiful views and excellent cocktails. Sunset is a prime time to enjoy both the views and drinks. You are in the golden zone with many dinner options and always live music

BONITO HOTEL CENTRICO Y UBICADO A LA ORILLA DEL MAR, DESAYUNO BUFFET SABROSO, A UN PASO DE LA AVENIDA Y BANCOS, Y RESTAURANTS. A UN PASO DEL MAR, CON VISTA A LAS ISLAS. TRATO AMABLE EN LA RECEPCION, Y RESTAURANT