Wingston A TreeHouse Hotel, Mathura

The hotel lobby is nice and big. Lifts are are old tatty. Rooms as well old with dirty marks in corners. Bedsheet not clean. Bathroom mat not there. Service pk. Asked for the tv channels to be set but no-one came as the first guy who came did other stuff that he could like replacing the kettle(not working initially, provided with hangers, and mugs. But for tv no one came. Breakfast nothing to write home about ok. Service good. Waiter named geeta tried to please resturant not good. Try to avoided if you can for the money they charge thinks could be better

Location good food quality and taste very poor service very poor like no hot water in the bathroom till 615 am, no coffee available till 8 am

The hotel was not very good as per the price. The room was not suitable for taking photos.

The property is good, but the services are horrible, it`s not about 1 staff, the entire staff (excluding security) require training, they are very bad, i have never had such bad experience.

I stayed with my colleague in Wingston A treehouse hotel Mathura. Location was perfect very near to NH2. Room was clean and looking shoo cozy, especially newly renovated rooms are amazing. Overall room, location, restaurant and bar is excellent. I enjoyed my journey with friends. Wingston has made my journey so memorable. Thanks to management and team Wingston.

Frequent power cuts, toiletries were missing, hot water available only in the morning for some time.