LakRaj Heritage

From our stay Value of the money clean and well organized outstanding sea view with natural pool balcony we enjoy every single moment food was great staff are friendly near polhena public beach plan your self with goggles and swimming kit must be with you enjoy the day with every single minute. specially thank you Mr danuka and the team For our memorable stay well back again

We visited this place for the second time after staying here last year January. But this time our stay was disappointing. On arrival, no one was there to help us with our luggage. We were shown two rooms on the first floor, the balcony railing of one of the rooms was clearly broken and unsafe, specially if you have children. This was not informed to us until we noticed. So we upgraded to the deluxe rooms on the second floor, for which they charged us an additional amount than that was informed to upgrade rooms to us over the phone by the manager. Even after the upgrade to deluxe rooms, we were not provided with basic amenities like sugar and creamer for tea making. Even after we requested three times, they said they forgot about this. Extra pillows supplied in the wardrobe was full of mould and there were no pillow covers. Food quality is substandard. We found hair inside the omelette. There’s no one from the staff available after 9.30pm in the hotel except the security officer. We requested for their assistance but was informed that they will only be available on the next day after 8am. Manager’s phone was also switched off by this time. On the positive side, they were flexible enough to allow us to have music inside our room balcony and arrange a late breakfast since we had plans the next day early morning. The location is beautiful and peaceful. Overall, Poor service but nice location.

Magnifique chambre avec vue incroyable. Tout a été parfait pour nous: les repas, le personnel super attentionné sans parler du massage hyper relaxant. Nous recommandons très chaleureusement cet hôtel. Nous avons eu la chance de pouvoir jouer avec 3 tortues marines sur la plage Madiha, à 5 minutes à pied de cet hôtel. Notre seul regret est de ne pas être restés plus longtemps. Nous reviendrons certainement. Jörg et Yasmina de Suisse