Seaside Grand Hotel Residencia - Gran Lujo

My family spent a week at this hotel for a reunion with guests from San Francisco, New York and Europe. The hotel was outstanding. We played golf at four local courses, each challenging and entertaining. The pool area is so relaxing and staff are fantastic. We enjoyed pre dinner cocktails on the terrace and the dinners each night were fine dining, a very nice wine list including Chateaux Musar (my favourite). Rooms are spacious with a colonial feel. We are planning to return next year for another get together.

We’ve been looking a while now to find a quality hotel that doesn’t involve a long haul flight and finally we found the Seaside Grand. We booked with TUi purely due to the early afternoon flight from Manchester and return. We arrived early evening and were greeted at Reception with a cool face cloth and a drink of our choice. Check in was quick and efficient and after relaxing with our drinks on the terrace we were shown around the small hotel and then to our room, which had a garden view and the sun on the balcony as requested. Breakfasts were excellent with plenty of choice of smoothies, cereals,bread, with Bacon, eggs, omelettes etc being cooked freshly to order. After breakfast most days we would go for a walk,returning about 12.00 ish and there was always sunbeds available and the pool service guy would set the beds up in the sun or shade depending on your preference. Drinks and snacks available around the pool and the atmosphere was quiet and relaxing. The spa facilities were very relaxing before heading to the room to get ready for dinner. Pre dinner cocktails were served on the terrace before dinner, and although a bit expensive they were again excellent. (€13 Gin + €5.50 Tonic) ouch! Dinner was an experience every night, from the very knowledgeable sommelier to the friendly staff. Evening entertainment was low key but high quality, I particularly loved the guitarist. Over the ten days there we only really had two areas for improvement; one would be sunbeds being reserved before breakfast and not being used until after we’d returned from our post breakfast walk. As the towels are put out by the pool staff this is easily resolved, if people aren’t going to use the sunbeds from when he puts the towels down then he should explain this to the guests and just remove them again. The second concern is the inconsistent billing, sometimes we would be asked for our room number, sometimes our room number but then they told us our surname rather than asking us, sometimes we were presented with a bill to sign other times we weren’t. On a few occasions our room number was wrong on the bill and we had drinks and a tip added to our room bill for drinks we hadn’t had. I would suggest when ordering drinks guests are asked to confirm their room number and their name so staff can check these are correct, they should then ask if a bill is required to sign or a copy of the bill is required. That said these minor points didn’t spoil our stay and we are looking forward to visiting again next year.

Just back from a wonderful week at The Residencia - the folk that run this hotel relly know how to do it. They gave us a duff room to start but moved us the following day with no fuss to a great room. The atmosphere at the hotel is very calm, the pool was beautiful and not crowded. We were on half board and can say we thoroughly enjoyed the food both in the terrace restaurant in the evening and the pool bar restaurant for lunch. The Hotel is just a short walk from the Maspalomas beach and promenade where there are shops and cafes but we really didn't feel the need to venture out - beyond exploring. A lot of the clientele had been before (always a good sign) Would we go back? Definitely. This is not a family hotel, it is a delightful and luxurious escape to the sun.