Amansari Residence Resort

Các đánh giá Amansari Residence Resort

Amansari Residence Resort

Persiaran Seri Alam, Masai, Johor, 81750, MalaysiaXem thông tin khách sạn
Amansari Residence Resort
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Đánh giá của khách

7.6/10
Tốt
282 đánh giá
Đánh giá đã xác thực
Vị trí7.6
Trang thiết bị7.5
Dịch vụ7.7
Vệ sinh7.7
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Tất cả đánh giá(282)
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Đánh giá tiêu cực(23)
Tài Khoản Khách
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 4, 2025
Khách đi công tác
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 18 thg 5, 2025
Very good despites renovation running on. Good choice if you want a swimming pool and better to come.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback. We're glad that you had an amazing stay with us. We can't wait to have you return for another great experience soon!Sincerely.Shashi ArumugamFront Office Manager
Syaiful Zarhan
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 3, 2025
Gia đình
17 đánh giá
10/10
Nổi Bật
Đăng tải vào 28 thg 4, 2025
Very nice pool. Food are nice. Parking also near to the lift. Overall 9/10
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback. We're glad that you had an amazing stay with us. We can't wait to have you return for another great experience soon!Sincerely.Shashi ArumugamFront Office Manager
Tze Teck Tan
Căn hộ Duplex
Lưu trú vào thg 2, 2025
Gia đình
3 đánh giá
6.0/10
Đăng tải vào 19 thg 3, 2025
The place is clean but service could be better since is a resort and have a few other properties in Malaysia. The place was having a renovation while my family was staying, not much visitors and the variety of breakfast was really poor. The tv was spoilt and towels not available when we check in. The bathrobes are in a mess.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Sheela Naren
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 20 thg 1, 2025
I booked a deluxe king room. Soo comfortable for 2 kids and parents. So clean.. the facilities are complete. There is a buffet. there is a clean swimming pool for children.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for the rating and review. I'm pleased you've had a good stay with us. We look forward to welcoming you back to Amansari Residence Resort soon!Sincerely,Shashi ArumugamFront Office Manager
Hashim Mohamad Hizam
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 3, 2025
Khách đi công tác
10 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 12 thg 4, 2025
Very clean and nice room with balcony.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for the rating and review. I'm pleased you'll have a good stay with us. We look forward to welcoming you back to Amansari Residence Resort soon!Sincerely,Shashi ArumugamFront Office Manager
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 11, 2024
Gia đình
7 đánh giá
5.5/10
Đăng tải vào 29 thg 12, 2024
Very old hotel. Needs upgrade. Toilet must have shower screen or shower curtain. No basic things like hand soap provided. Carpet is old, moist and just makes the room uncomfortable.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for bringing these matters to our attention. We apologize for any inconvenience and are committed to addressing your concerns to better serve our guests.
Black74
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 10, 2024
Cặp đôi
3 đánh giá
2.0/10
Đăng tải vào 4 thg 12, 2024
Bad aircon. First room only warm air only. Reported to front desk. They sent technician. Comes for 1 mins says top up gas and all done. Have yo go down to front desk for room change. 2nd room ac was better but not by much. Carpet was stained and looks dirty. Toilet seat was loose. Breakfast was cold by 8.30am and bland. This will be first and last stay. To avoid.
Dịch
Phản Hồi Từ Khách Sạn: We're truly sorry to hear that your experience didn’t meet your expectations. Our team is always committed to providing the best possible service, and it’s disappointing to learn that we fell short during your visit. We take all feedback seriously, and we’d love to understand more about your experience so we can make improvements. Please feel free to reach out directly so we can address your concerns and ensure a better experience next time. We hope to have the opportunity to serve you again and make things right.
FattYan Cheong
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 4, 2025
Khách đi công tác
2 đánh giá
4.5/10
Đăng tải vào 20 thg 5, 2025
The room is warm due to poor air condition. The room has bad odour of poor ventilation or vacant for long time.
Dịch
Phản Hồi Từ Khách Sạn: We would first like to sincerely apologize for not meeting your expectations during your stay with us. Every member of our team is devoted to trying to create a positive experience, a home away from home, for our guests, and we regret that our efforts in correcting the situation for you were not to your satisfaction. We wish to have the opportunity of one day welcoming you again in hopes that we can create some positive memories.Sincerely,Shashi ArumugamFront Office Manager
XC888
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 3, 2025
Khách đi công tác
84 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 17 thg 4, 2025
Not quite up to par compared with its price. Room is old with old furnitures, but bathroom is recently renovated. Aircond not cold, was sweating thru the night and room is small.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Maarten
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 3, 2025
Một mình
7 đánh giá
5.0/10
Đăng tải vào 16 thg 6, 2025
Whereas this hotel may once have been a grand affair, at the moment it is completely rundown. Management clearly recognises this and renovations are in full swing. As a consequence the whole building is vibrating with jackhammer sounds during the whole day. Staff was friendly and helpful but they can’t help with this. The hotel should not accept bookings during this phase.
Dịch
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 2, 2025
Khách đi công tác
4 đánh giá
7.0/10
Đăng tải vào 19 thg 3, 2025
Negative: 1. It said green view, my actual view is building so close with drying underwear view from my balcony, very bad view. 2. 35m2 is spacious but actually the room per se is small. 3. Stain at carpet, poor maintenance, 3 pillows with bad stains. Positive: Toilet is clean.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Frshaaaaaa
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 12, 2024
Khách đi công tác
4 đánh giá
10/10
Nổi Bật
Đăng tải vào 17 thg 2, 2025
Always been our choice
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your lovely review. Nothing makes us happier than hearing that we have brought smiles to your family. We are delighted that you had such a fantastic time, and we look forward to welcoming you back again.Sincerely,Shashi ArumugamFront Office Manager
Pau Morales
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 8, 2024
Cặp đôi
22 đánh giá
10/10
Nổi Bật
Đăng tải vào 28 thg 9, 2024
repeat booking. friendly staff. clean room. easy to locate. recommended.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your positive experience. We're so glad you enjoyed your stay and can’t wait to have you with us again!
Su
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 1, 2025
Khác
1 đánh giá
7.0/10
Đăng tải vào 11 thg 2, 2025
3017 Room toilet fault smell..  Air conditioner no feeling cool  3018 ok..  breakfast food also not really good taste.. Sorry for comment.. but its for improvement.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Joannasin16
Phòng suite Junior King
Lưu trú vào thg 7, 2024
Cặp đôi
3 đánh giá
10/10
Nổi Bật
Đăng tải vào 12 thg 8, 2024
It was a very wonderful 2 days trip with my boyfriend The Amansari Residence Resort Hotel was very peaceful and quite The environment is just nice for a staycation
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your positive experience. We're so glad you enjoyed your stay and can’t wait to have you with us again!