My room was comfortable. The employee Dezell was Very kind and helpful!! She made herself available to me if I needed anything and made sure I had what I needed.
The thermostat on the wall kept acting like it was going to work but then kicked off and never did start at all.
There was no shampoo in my room and when I asked for some they said they were out.
There was no cold water or tea to drink with breakfast, and the woman at the counter, I wish I remembered her name, did not seem to care about me wanting some and told me she could get me some from the sink.
There was also no hand sanitizer in any of the dispensers I tried, and the disinfecting wipes by the breakfast area were totally gone. Once again when I ask the woman at the counter she just said there was none and she had no idea where she could get any for me and did not even pursue any kind of resolution whatsoever.
The ice machines were only working on one of the four floors so that made it very inconvenient when that did not happen to be the floor I was staying on.
I would like to hear from some who cares about any of these issues to compensate at all for the inconveniences. The hand sanitizer and the disinfectant wipes are pretty important things not to have available at this time.
Dịch