Hotel du Stand

Tldr; Even though it's unlikely that everyone else staying here will not have the same experience, do not stay at this hotel out of principle of how they treat their customers. Extremely poor experience at this hotel. Check in process was unusual, on a video call with someone working remotely, but was mostly fine. They tried to get my payment again, but I knew I had already paid and had to show them to "prove" it. Easy way to get scammed into paying twice "accidentally". Got room key and room immediately smelt like urine, with urine like stains on the floor. Was given a room with no bathroom, with no indication online at all of a shared bathroom, and a private bathroom shown in all photos. Shared bathroom was grimy. No towels provided or any amenities at all such as a kettle. Complained to the remote staff on the video call. These people are trained to act like robots and say the same scripted phrases whenever someone has a problem or complaint. Seen other people there experience the same thing. Extremely rude, pretending to be on mute, smirking at the problems, intentionally speaking different languages, etc. Essentially trolling to avoid dealing with problems. This is easy to do when on a video call and not in person. It's also a discord call, so the other remote staff are there watching in the background, probably getting some entertainment out of it. Not having a private toilet in a hotel was already bad enough, but the smell made the room unbearable to stay in. Was forced to leave and spend 2 hours finding another hotel. Do not stay at this hotel. They are scammers.

Soggiorno terribile… Alla reception si trova uno schermo televisivo dove una persona collegata a distanza ti spiega dove trovare le chiavi e ti registra. Camere orribili e piccolissime. Le prese per il 90% non funzionano e sono coperte con scotch. Televisore con giusto qualche canale (cartoni o telegiornale). Check out alle 11h ma sta mattina alle 10h35 sono venuti ad aprire la porta della camera, non scusandosi nemmeno. 80 franchi spesi nel peggior modo. Sconsigliato ⚠️ FRANÇAIS Séjour terrible... À la réception, il y a un écran de télévision où une personne connectée à distance vous explique où trouver les clés et vous enregistre. Chambres horribles et très petites. Les prises 90% ne fonctionnent pas et sont recouvertes de scotch. Télé avec juste quelques chaînes (dessin ami ou des journaux télévisés). Check out à 11h mais ce matin à 10h35 ils sont venus ouvrir la porte de la chambre, sans frapper et sans même s'excuser. Mes 80 francs les pires dépensés en 6 ans en Suisse Déconseillé ⚠️ ANGLAIS Terrible stay... At the reception there is a television screen where a person connected remotely explains where to find the keys and registers you. Horrible and very small rooms. 90% of the sockets do not work and are covered with scotch. Television with just a few channels (cartoons or news). Check out at 11am but this morning at 10:35am they came to open the bedroom door, not even apologizing. 80 francs spent in the worst way. Not recommended ⚠️

Point de chute pour une soirée entre amis. Je n’avais aucune attente, tant mieux, cet endroit n’en présente aucune. Si vous cherchez juste un endroit où dormir, c’est OK, mais attention l’isolation et les bruits de plomberie, c’est costaud. Pour le prix, on ne se plaint pas. A faire dans ce contexte, mais je n’y viendrais jamais en famille. Le service au bar était très sympathique !