Quality Inn Marshall MN Near University

The person who checked us in was rude and unfriendly. We asked for a room on the ground floor and he said he didn't have one. My brother checked in (without a reservation) after us and he got a room on the ground floor. Hauling a large suitcase up the stairs was NOT easy. We have stayed here for several years in a row, but wil look elsewhere next year.

Was in town for a youth hockey tournament, had stayed there before, but this time I think will be our last. Husband has never liked the low shower heads and minimal water pressure and this time there was never any hot water no matter what time of day we took a shower.

The breakfast was horrible. Usually had good breakfast and room service. But this stayhad me thinking never ever coming back again. I never felt lack of customer service. Reason i felt this feelings as listed: Requested later checkout due to transportation delayed an hour. Which gave me 30min..in addition i was rushed out at 11:30. Waited at local restaurant Toni's Depo until my transport showed up at 12:15. Again, after a horrible breakfast. Hotel wasnt very occupied and phone in room didnt work to communicate with front desk. Tv wasn't plug into cable.

Good location close to SMSU. The cleanliness was just OK. But to many small issues. The coffee machine in my room didn't work, the coffee during breakfast was out and they didn't refill it, the breakfast was cold, the light on the TV lit up the entire room. Like i sad it is an OK place.

Not so Quality smell Overall, not a bad stay. Front desk lady was nice, but obviously over the day. Room smelled like mold, and was not in good shape. Besides the smell of mold, pictures say it all.

Great place! Great price! This was our first time staying here and it did not disappoint. Beds were comfortable. We got two queens and there was still a good amount of room to move about. Air conditioner worked great. The free breakfast was yummy. Bisquits and gravy. Eggs. Sausage. Homemade waffles and so much more. This is a great place to stay. Staff was very nice. We arrived at 2am and someone was up to check us in. The trip was a smooth as smooth could be.