Novotel Marseille Est Porte d'Aubagne

Hôtel parfait pour moi et ma famille, personnel très gentil en particulier Dalila et aussi la dame du petit déjeuner(la parisienne)

Personal muy amable. El restaurante del hotel tiene buen desayuno buffet y buena cocina para comida y cenas

話說訂了包括午餐或晚餐，但是食材方面真的有點失望，其他設施及房間，ok

Hôtel qui mérite une bonne rénovation. Moquette dans un état lamentable …..

Hotel a precisar de renovação urgente. Limpo, pequeno almoço bom, mas não deve estar classificado como 4*.

We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to Marseille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of charge to use and return. The staff at breakfast are very friendly and the range is quite nice. Cons - it took 9 days from us reporting the fridge in our room not working for them bringing us one from a different room. The air conditioning barely works and the room was so warm! The staff on reception speak very limited English so often it is difficult to communicate if there are any issues. Although the breakfast provided is quite nice, it is poorly managed as things often run out (juice, bread, fruit) and either not topped up or often warm. The room we stayed in was clean but very old looking and not the typical Novotel style you would expect. The sink leaked our entire stay, often towels and toilet rolls were not replenished by the cleaning staff.