Club Med Marrakech la Palmeraie

An amazing week at Club Med. The staff do everything to make sure you are having a fantastic time. Ahmed looked after us every mealtime ensuring we had everything we needed to enjoy our meal and lovely Kimo from the entertainment staff made sure we had fun dancing the night away every evening. The food was always delicious. Hugo sorry we failed to find you a wife. . Hope to return soon.

We were very disappointed about the stay at Club Med Marrakech. The experience was unfortunately so bad that we cancelled the entire trip at short notice. We originally booked for entire week, and left already after 4 days. The hygiene in the restaurant and in the hotel room - that is way below average. I can't understand how Club Med can run hotels like this! The rooms are old and have to be renovated. But that is something we can accept. But cleanliness is a big issue there too. The corners were not cleaned properly - very dusty. Toilet roll holder hangs down broken... etc. In the restaurants - dirty corners everywhere. The splashguard at the cooking stations were oily. In morning, we observed several times, that restaurant staff wiped the leftovers, bread crumbs just of the table to the ground or on the chair. Horrible. When we said we were checking out early, no one cared why we did that. We send after the trip an official complaint to Club Med. I don't expect them to return any sort of the reimbursement for our bad experience. They just wrote us that they need more pics and if we have filed complaints on site. Honestly, the situation over there cannot be improved just by few complaints any more. The hotel need to seriously consider how they should run such a resort - especially for the price what Clud Med is asking. Good Luck.

Great resort. Lots of activities and opportunities to meet others at the bars and pools and events. Julie at the trapeze was excellent and it was a brilliant experience. Mourad at the dinner service was lovely and made our children very welcome despite us not speaking much French. The rooms were good and kept very clean. Staff were all friendly and helpful considering our lack of French ability! Food standards were high. With an amazing variety available.

I cannot big this resort up too much even though it was a fantastic holiday. There were just a few things that they did not get right unfortunately. I must say that the waiting staff were top notch and the food was excellent. With young family it would have been good to have the option of eating before 7.30pm.