Park Hyatt Marrakech

Très bel hôtel avec un service impeccable, des prestations de grande qualité L’hôtel est très beau, les chambres sont magnifiques, la restauration délicieuse et le service incroyable. Cet hôtel est un vrai hôtel cinq étoiles luxe.  mention spéciale pour le personnel du petit déjeuner. Lahcen et Reda qui nous offre un service impeccable avec beaucoup de petites attentions et une gentillesse rarement égalée Le Maroc et les marocains sont très attachants par leur gentillesse et leur hospitalité. Je recommande vivement cet hôtel 

很適合來度假的酒店 在酒店拍拍照 發發呆

The Park Hyatt Marrakech is an incredible hotel in terms of physical beauty (the rooms surrounding gardens lobby restaurants gym pools) and service (from checkin to checkout). I did stay at another five star hotel for my final day in Marrakesh closer to town but have to say the Park Hyatt was appreciably better in terms of design quality and especially quality of food and service. I have had the good fortune to stay at many great hotels around the world. This is near the top of my list

We spent the final two days of our 11-day journey through Morocco at the Park Hyatt Marrakech — and it was truly the best decision ever. After immersing ourselves in the rich cultural experiences of Morocco’s riads, ending our trip at this world-class five-star resort was the perfect way to relax and unwind. The grounds are breathtaking, with expansive views of the Atlas Mountains, lush landscaping, and beautifully appointed, generously sized rooms. Every staff member we encountered offered attentive service, and we were especially delighted to receive a room upgrade in honor of my birthday — a thoughtful and memorable touch. We dined at both the Poolside Pavilion and the hotel’s Moroccan restaurant, and each meal was fresh, flavorful, and beautifully presented. The spa was another standout — serene, luxurious, and a true highlight of our stay. As someone with a background in interior design, I can say with confidence that the architecture and design of the Park Hyatt Marrakech are truly exquisite. The property embodies elevated desert chic — a harmonious blend of modern luxury and Moroccan influence. From the artwork to the soothing natural palette inspired by the surrounding mountains and desert, every detail is curated to create a sense of calm and beauty. This was a splurge well worth it, and we would return in a heartbeat if we’re lucky enough to visit Marrakech again.

I really would like to give this Hotel 5 stars! It's a beautiful place, nice and well laid out rooms, very friendly people working there and a great pool area. However I only give it 3 stars at this time because of the totally disorganized information you get and a team not in sync. One person says one thing, and another something else - funny in the beginning but frustating after a while. Some examples where as the last two is the really low points. -First we ask if the gym is available for our kids to come along with us and the reception says that they can, then we go there and they cannot according to the guy there and they get disapointed. The next day there is a sign that says that kids under 14 should be accomplished by an adult... -There is a Hamam in the shower room in the rooms. The first guy tells us to tell them three hours before use to put it on. When we ask them the next day to start it they don't understand anything and asks if it's warm (which it was at that moment) so it was probaly on by chance or on a schedule... A couple of hours later when we tried to use it it was off again. One person also told us that they would supply stuff for it and the next that we had to buy it from the spa... -The first two days the breakfast (which was great) worked super and we had a very good guy serving us. He went of shift and the next messed all orders up and just getting a coffee took 15 minutes. We took this up with the manager and his second day was much better. -We used hotel cars three times and the second time the driver drove like a F1 driver, quite scary and almost hit a person on the way back. He just laughed when we asked him to drive slower. We took this up with the manager on duty too and got understanding. -The really bad thing is that we asked the hotel for a car for our airport ride the last morning. We discussed the time to leave and the manager on duty adviced 04.00 am and I gave them the ticket and they checked the flight number also by themself. The day after at 04.00 there were no car! They probably booked it at 04.00 pm (or not at all??) and we almost missed our flight because there were no other cars at that time. Fourtunately the guy at the night shift got the hold of a Mandarin car 45 minutes later and we just got there by time! -We were really upset and said that we wanted an explanation directly during the day from the manager. Still now at 8 pm (same day) no contact (we left 4.45 am this morning! They really owe us both an apology, explanation and some compensation for this really stressful time in the morning which was all there fault. To summerize this hotel was really good but the service and cordination in between staff needs to improve! I would love to go back but when they solved this.

This is an amazing hotel with an amazing view of the Atlas Mountains. All the staff members were attentive, and the breakfast buffet was great. Wanted to give a special mention to Nada, who was the duty manager. She was an exceptional Host who took care of us and was very responsive. Overall, an unforgettable stay.