Hotel Atlas

Loved it here! Basic but beautiful. Very good location, quiet at night and in the day. Roof terrace is such a gem, the staff were lovely, nothing was too much. 10/10 would stay again. Ticked every box for a short trip.

The interior decor was beautiful and the facilities were quite clean. It was a great price (the cheapest we could find for a private room of 3), and one staff member who worked with us was particularly friendly. The location is really great and I really recommend staying here.

A group booking of 7 of us came here between 25th October - 2nd Novemeber and can honestly say it was underwhelming and poor at best. We're four adults and 3 kids (2, 3 and 5.) Yes, this is being written on day 3 of our holiday. We didn't pay a fortune for our all-inusive break, which must be taken into consideration. However, here are some things you must know before booking that we certainly didn't know about before booking: * Breakfast is carnage! If you eat after 8:30am, often you have to wait for long periods for plates, bowls and food. Lunch and dinner are slightly better, however the food choices are quite limited, repetitive and most of the service during these times is poor. We were told today that we couldn't sit at a larger table as 'it was full.' 40 minutes later we left and no-one had sat there. The waiter was rude when we questioned him about this upon leaving. I also.bumped into another guest upon leaving who had seen / heard what had happened and suggested I too report it to Guest Services as he had been there several times to complain about similar issues. I am yet to see a member of staff working in guest services... I am also yet to see any reps around the hotel who could help; if only there were any. * The service at the pool bar during the day is slow (at best) with very limited drink options. Only 7up, coke and Pepsi are branded. Whilst writing this, 1 waited for 5, yes 5 members of staff at the bar to finish talking before they eventually took my order, which I asked for twice as pouring two beers and a gin and tonic was too much for them. * There is no, I repeat no entertainment during the evening for kids. There is often a singer on for a brief period and then a few adult quizzes from 9 ish onwards. That's it. I think I can see why people venture out during the evening, something we are definitely going to start doing. * The entertainment team during the day is almost non-existant. The photo included is of the 'Kids Club' (open during the day on and off) which only really offers colouring which the kids are often left on their own to do (as pictured.) I had much higher hopes for this holiday and Morocco in general, but I can honestly say that I'm not sure I would come back. On the plus side, the rooms were tidy and cleaned, the reception area was clean and the WiFi is relatively good.

Le descriptif disait chambre familiale avec salle de bain et terrasse. En réalité, la chambre comprenait 2 lits doubles dans environ 12 m2 et 1 lavabo ! Toilettes et douches à partager sur le palier (2 douches pour tout l'hotel). Et la terasse commune a tous. Les luts sont un peu défoncés. L'insolorisation des chambres médiocre. Mais emplacement pas mal (tellement proxhe de la place Jamaal el fna qu'on entend les tambours jusqu'à 1h du mat!)

Personnel accueillant, au service des clients: taxis, excursions et service de chambre. On s'est vraiment senties bienvenues. Emplacement idéal car à peine 100 mètres de la place. On recommande fortement !