Residence Inn Marina del Rey

還不錯，整體上推薦

房間不錯，離機場很近，酒店內的餐廳很好吃。就是房費不便宜

Well, where do I start? First of all, I have been staying here at the Residence Inn by Marriott Marina del Rey for 9 weeks already. My truck has been scratched on the bumper and the wheel. I talked to the manager, and management stated that valet is a third party and not their responsibility. I then talked to the valet manager, made a report, and was told they were going to check their 5,000 cameras and get back to me. Three weeks later, my claim was denied. This is the worst experience, especially since I am paying for valet even though I am handicapped. Valet uses shady parking lots to make money. Here’s another issue: I came to my room with my wife only to find the door open and some expensive items missing, including my wife’s new LV purse, an expensive gold bracelet with charms, another bracelet, some diamond earrings, a diamond necklace, and other items. Oh, and a Nintendo Switch. Overall, someone stole a very good amount of expensive items from my room. This is the reason I paid more—not just for the location but for the peace of mind regarding my vehicle and my belongings, especially in LA. I travel around the world, and I’ve never had a problem like this. This is so disappointing. I won’t tell you how to spend your money, but I would strongly advise against bringing expensive items and leaving them in your room because they will take them, and they will leave your room open and tell you they don’t have any security Camaras.

I love Residence Inn, and I look for it every time I travel. Pros: This one in particular had great views of the marina, comfortable, clean, spacious rooms, and nice, helpful staff. I was travelling for business so it was nice to have a good desk space and comfortable chair. Cons: Valet parking is mandatory, and pretty expensive. Also there was an "accidental" fire alarm at 6:30 AM on a Saturday that was not fun to wake up to. Overall a great stay.

Second time staying here for over a month! Super happy with housekeeping, front desk, valet, and engineering. A few front desk employees who were super kind and helpful that stood out to me are Jessica, Richard, Araceli, and Ivah: Thanks front desk! All of housekeeping staff are amazingly kind and provided excellent service! I apologize to housekeeping for my continuous calls requesting items as I did not request cleaning much because I had my 2 dogs. Thanks housekeeping! Valet is also amazingly awesome! They all did fantastic as most days they were super busy and they still provided excellent service! Kevin, Glen, and a few others stood out because of how patient they were with me since I always driving in and out with our busy schedule. Lol they did not seem to be bothered at all and they were always kind and very helpful! Thanks valet! Engineering team is also helpful, Michael and Tony are so welcoming, professional and always had a smile! Aside from great hospitality, rooms with kitchens were nice and roomy. Wi-Fi always on point. Gym and pool on site is great! Brizo restaurant and bars are also awesome! Really no complaints at all! My daughter, I, and my 2 pups enjoyed our stay both times! I recommend to book a stay!

As an Ambassador Elite with spending over 150 nights in Hotels this is the worst! Location is great, but everything else is just bad! Too many useless manager’s and sleepy staff. Cleaning i also think is not on a daily agenda! Front Desk Staff I am not even talking about! Food and Beverage way overpriced for the quality of Service & Food! Destination Fee of USD 20, like in other reviews … watch your bill! They need a change of management immediately, because the Concept for a Residence Inn and Location is great