Ensana Nové Lázně

Das Ensana Nove Lazne in Marienbad hat uns sehr gut gefallen. Es liegt sehr zentral, direkt an den Kolonaden und am Kurpark. Der Empfang war sehr freundlich und wir konnten uns in deutsch verständigen. Wir hatten Halbpension gebucht. Das Essen war sehr gut und wurde teilweise ganz frisch zubereitet. Das Personal war sehr freundlich und umsichtig. Unser Zimmer war sehr gut ausgestattet und wurde vorbildlich gereinigt. Wir hatten die Möglichkeit Tee oder Kaffee auf dem Zimmer zuzubereiten. Die deutschen Fernsehprogramme hätten etwas umfangreicher sein können. Ganz toll fanden wir das historische Bad, die tägliche Nutzung (auch die 3 Saunen und die Whirlpools im Haus) ist im Preis inklusive.

Here's a tip for visitors to the region who want a little bit of the "Spa Experience" but can't afford to stay at the wonderful Nove Lazne... The Nove Lazne hotel opens its "cures" to anyone who books up - just go to the entrance to the right of the main fron door that is tited "Balneo" and look at the prices that are clearly posted and book up a session. This year between us we tried a pedicure, a massage, a peat-mud wrap (for back acne), and a "pearl bath" (with fizzy water!) and had a lot of fun as well as a real Czech cultural experience. Most of these cost the same as a hotel restaurant dinner but were much better for us Also - If your feet are in a state after a lot of walking on your travels - the "Medical pedicure" is a wonder as all your gnarly nails and rough skin are clipped, shaved and filed away. For sheer pampering this is a hard to beat experience. The staff all speak Czech, German, and a little Russian and enough English to get by.

I enjoyed nice persons of the staff in the Ensana Nove Lazne Hotel like OLINA and Pilip in the Reception, and in the Royalty Restaurant OLINA, YANA, MARIA, the lady manager, the Senior manager, the old cook and also all the ladys, who clean my Suite #101. I will return, if I'm healthy in the future. Thank you very much!

Excellent hotel with excellent medical treatment. Thanks to management for such a professional staff. Especially want to mention our waitress Julia, she worked very fast, very professional, dirty dishes on our table were gone literally in minutes, she is the best. Our massager Koutecka J. was excellent, I felt rejuvenating after her professional work. Our maid Veronika kept our room in such a clean and a good order that we felt ourselves like in really 5 stars hotel. Also special thanks to the reservation department under management of Ostap Makarchuk who reserved for us room that we asked. We liked restaurant and treatments. All in all hotel deserves 5 stars. The only minor wish is to replace the old TVs in the room with the smart TVs.

Staff were really helpful, spa treatments were fantastic, Roman pools and sauna were amazing Dimitri from guest relations was so helpful. Staff in dining room were especially helpful, our waitresses were amazing .

my husband and I recently stayed for 2 weeks at this fabulous hotel with intensive treatment option and full board. It was our 1st time in this place and we flew over the ocean to enjoy it and indeed, we enjoyed our stay and treatment immensly! Staff is amazing, especially Manager Filip at the reception, he is definitely worth a promotion! He is so friendly, helpful and has a very nice personality! Also waitresses at the retaurant- Matia and Olga deserve a compliment for sure! Very nice service all the time! Antonina at the spa reception does a great job too! Once a week they have a live music in the bar, need to book the seats in advance As for the treatment itself-they have fabulous facilities and everything is well organized. We included all we could get as well paid extra for creosauna. It was our first time using it and we found it quite refreshing. The accomodations we got was Junior suite facing the garden and we found it very nice and useful. The windows can be open in each room and we had a balcony too. my only complaint is the hours of operation of sauna and steam room as well roman baths-they close them at 9 pm which we find very early as it is impossible to enjoy them right after the full dinner . If they can extend it to 10 pm -would be a much better option. Also temperature of the water in jacuzzi is very low-quite cold, not even warm! other than than -its was a very pleasant stay and we would definitely recommend it! Bring a couple of metal water bottles with you as you will need to get different types of mineral water each day and having bottles really helps. Parking in front of the hotel is free but limited. We arrived in the mid of April when it was not that busy.