Mr & MRS Smith Puente Romano Marbella

The best resort and staff in all of Spain. Hands down.

應該是馬貝拉比較好的五星級酒店，但體驗感一般，不會再入住。攜程套房的圖片與實際不符，實際就是一個普通酒店房間多了一個沙發，房間有一股發黴的味道。攜程註明2020年開業，我以為是新酒店，實際裝修都比較老舊，我不明白為什麼是2020開業的酒店。前台服務不符合五星級標準，上午辦好手續，下午來取房卡，前台衹有一個人，非常慢，等了很久。 酒店優點在於餐廳很多，晚上吃飯感覺不錯，位置在海邊，散步非常舒服。

度假酒店環境優美早餐豐盛，工作人員服務態度非常好

Just returned from Puente Romano where I spent my first family holiday and they were not disappointed!! I have previously stayed here many times with friends. Puente Romano is my favourite holiday destination in Europe and will not be beaten on service, location and most of all beauty. There are no words to describe the wonderful relaxed vibe in the resort. From the moment of arrival with cava in the beautiful reception I feel I have arrived to my second home! The Seagrill just keeps getting better and better. The evening menu simply delicious. My brother said best breakfast in the whole world. It is something to be experienced!! Thank you Emilio and all of you who work hard there every day meeting our every need. Loved the Aqua de Parma products in my room and big thank you to all the housekeeping staff who keep everything spotless and such positive approach to us each day. Loved all the new spots around the resort to chill with a drink and eat casually. Adored the Thai Galllery and of course the nighttime vibe in Cipriani is a must for all adults. The gardens and beauty and tranquility of the resort are amazing and it is hard to believe how much of it is possible in a resort of its size. Just stunningly gorgeous. I cannot find words to thank Jesùs Ortega Front Office Reception Manager for all his help and assistance over the past 11 years. He made everything possible for us in terms of his professional assistance and help since our very first visit. Always there to say hello and check everything in order for our memory filled wonderful days in Puente Romano. He even helped me try to locate a lost phone AND earrings after a visit! He went over and above many times to ensure everything was perfect. This is rare in so many resorts and hotels and something I will always remember with thanks. So many memories of great times! We will miss you Jesùs more than we can ever tell you and wish you a very happy and well deserved retirement. Thank you from the bottom of our hearts. Suffice to say I have 3 trips booked to return in 2025. I have stayed in many resorts but the Puente Romano is unbeatable and I cannot wait to return next year

Puento Romano was such an incredible resort. Everything was over the top. Paolo was so hospitable. I can't imagine anyone better. He made our stay just perfect with great recommendations. The room, the restaurants all on site and the beaches and pools - all so beautiful. We took walks each day - to Marbella and then to Puerto Banus - but we never had to leave the resort given the choice of 20 restaurants for dinner. We met such lovely people, too. We can't wait to come back!

El pimpi was the most delicious food ever! They have so many things you can try and it’s a Devine delight to enjoy this meal with very many options Very recommended and will definitely come back soon. Big thanks to all the team for their hard work

Absolutely amazing resort with the best restaurants, beautiful beach club and great shopping. Definitely a good vibe with a mix of family and fun. I would definitely plan another vacation here whether it’s with family, couples or friends. Highly highly recommend!

It was a special vacation for us at Puente Romano Marbella, which we chose to celebrate our engagement, and we found simply the best place on earth! From the incredible location, the amazing gastronomic experiences, fabulous room, and impeccable service that literally every staff member provides to make your moments to remember, it is really like stepping into a different dimension, which shines among any other resort we ever visited. Special mention for Alex, who took special care of us together with Guest Experience Team! Highly recommended!!!

If you visit Marbella there is only one resort to stay. The location has everything you need including some of the world's best restaurants. The resort staff are professional and go out of their way to make sure your time with them is a memorable one. A special shout out to Alex who checked us in and out and made sure we were taken care of. Lastly the landscaping around the compound is spectacular. You won't want to go home.