Brad
ngày 1 tháng 5 năm 2024
We have stayed at a Barcelo previously and expected the same type of property. To say we were disappointed would be an understatement. I will highlight that the staff was exceptional and did their best. However, it was very apparent that the management has not put any money into this property based upon our room and the amenities. For example, my wife and I asked for a tissue box or tissues, and we were told to use toilet paper. I am not sure if the room was given to us because we booked through ******* and that other rooms which seem to have been renovated were better. Bottom line was this hotel needs significant improvements to reach 3 star.
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