Eurostars Oasis Marbella

怎麼説呢，這個酒店還挺不一樣的。首先，很新，房間不錯，床品浴巾什麼的都很新，挺舒服，房間也比較大，還有個超級大陽台，外面就是游泳池。但是呢，用過的杯子幾乎不給洗，水呢，一天有一天沒有，問前台要，有的説就給兩瓶，有的給好幾瓶。位置有點偏，打車到市內七八歐，也有個車站可以去市內和碼頭，每位兩歐多一點。旁邊五分鐘就有一個超市，也有高檔餐廳。裏面住很多俄羅斯人，前台有幾個也是俄羅斯人。早餐很一般，人不覺得多，但是服務員感覺完全忙不過來，態度很好。

Great modern hotel, lovely staff, beautiful pool area and outdoor bar where we would have lunch every day. The rooms are nice and well equipped with big balconies. Everything is decorated really nicely. I would definitely use this hotel again. My only negative would be the walls are really thin so you could hear everything going on in the rooms around you.

Arrived at midnight and paid €500 for one night, I walked into the room to find the glass bathroom door smashed with shards of glass all over the floor and it also was two single beds when I requested one double bed. Furthermore the TV was not working. I was extremely tired due to traveling all day and when I notified the manager in the morning I asked for 50% of the amount I have paid due to these problems and I was told this was not possible. No compensation, only a string of I am sorry sir! I would recommend not staying with EUROSTARS hotels as they customer service and integrity is very low

Terrible hotel for price quality, staff not friendly and to say inexperienced is an understatement. Terrible breakfast, noisy rooms, dirty terraces and rooms, the only redeeming features are the pool and the breakfast staff. The bar service, reception, and pool bar are terrible.

I have never written a review on TripAdvisor but I recently stayed in this new hotel and it was absolutely amazing so I just had to write one. I actually couldn't find any faults. We stayed in a seaview room on the first night, it was beautiful and spacious with a huge balcony with loungers and it got sun all day. We were only supposed to stay one night but the hotel was so good we booked another night in a pool view room which was equally beautiful. You didn't get sun on your balcony but this didn't matter as we went down to the pool which is stunning. Staff couldn't do enough for you especially Xavier. Everything you could want was at breakfast. If you needed poached eggs and avocado, omelettes, GF options Xavier was only to willing to get it for you. Eurostar is perfect location between Marbella and Puerto Banu. It was only 10/15 mins on a bus to old town Marbella and the stop is directly across from the hotel and goes very frequently and only costs 1.18 euro. If you prefer an uber it only costs 9 euro. From the hotel to Puerto Banus its only a 20 min walk and its along the beach which is amazing. The hotel is very quiet and relaxing, each night I enjoyed going into the hustle and bustle but then returning to quiet. Old town Marbella was my favourite area with beautiful tapas and cocktail bars. Don't hesitate to book this hotel as its 5 star.

As someone who’s gluten intolerant and often struggles to find suitable options, I was exceptionally impressed with their service. Although they didn’t have gluten-free pasta initially, they went out of their way to get it upon my request. The same level of care was shown at breakfast, where they prepared a plate of gluten-free pastries just for me. It's clear they genuinely care about their customers’ needs. This was just the start of the good service. Throughout our stay, there was always someone checking if we needed anything or promptly fulfilling our requests. The staff always had a smile on their faces and genuinely made us feel happy and at home. It is the most exceptional service I’ve ever experienced. The cleanliness was impeccable, with the staff always ensuring things were cleaned immediately. Their attention to detail in maintaining a spotless environment was truly impressive.

Hotel was great overall! Location is close to everything like Puerta Banus and old town etc. the room was super big and clean and had an excellent balcony. The facilities were also really nice. Only issue was our phone in the room didn’t work so we couldn’t really request anything. But staff was really nice.

Beautiful pool. A REAL pool for swimmers, which is hard to find. Brand new, high-resort vibe yet casual modern. Endlessly cheerful staff. Great soft beds and linens. Huge balconies & lots of outdoor spaces. Not on the beach but that is easy to access. No noise, hawkers, or crowds. A real escape.

Excellent new hotel with some lovely facilities and easy parking. We stayed in a Premium room with a sea view terrace and found it very comfortable and quiet. The staff are lovely and we enjoyed our drinks at the bar, evening room service and a delightful breakfast. The pool area is gorgeous!