Eurostars Oasis Marbella

First time staying in the Eurostar Oasis hotel and certainly will not be our last. The hotel is modern with tasteful attention to design and furnishings. All staff were extremely helpful, friendly and polite. At this point I would highlight Xavier (Chavi), Juan and Adrian, who went above and beyond to make our stay special, though other staff - from General Manager, waiting, reception and housekeeping were also delightful but unfortunately didn't catch their names. Room was large, clean and bright with huge terrace and sun loungers. Bed was very comfortable. Although there were guests on either side of our room, we never heard them, so very good sound proofing. The hotel is well situated in a quiet area but within walking distance to Puerto Banus and the beach. There are regular buses into Marbella. Good choice of food both at breakfast and lunch/dinner menu. I would have no hesitation in recommending the Oasis Hotel.

Very modern Hotel with outstanding Design inside and outside. Very good breakfast and the day menu. Pool four adults and other pool for the kids as well as surroundings clean and well maintained. Team always smiling and willing to help in all occasions. Rooms nice. Bed very wide and comfortable. Conditioning very good quality. Sea site in 15 min walk distance. Surrounding area seams safe and not crowded.

Great modern hotel, lovely staff, beautiful pool area and outdoor bar where we would have lunch every day. The rooms are nice and well equipped with big balconies. Everything is decorated really nicely. I would definitely use this hotel again. My only negative would be the walls are really thin so you could hear everything going on in the rooms around you.

Arrived at midnight and paid €500 for one night, I walked into the room to find the glass bathroom door smashed with shards of glass all over the floor and it also was two single beds when I requested one double bed. Furthermore the TV was not working. I was extremely tired due to traveling all day and when I notified the manager in the morning I asked for 50% of the amount I have paid due to these problems and I was told this was not possible. No compensation, only a string of I am sorry sir! I would recommend not staying with EUROSTARS hotels as they customer service and integrity is very low

I have never written a review on TripAdvisor but I recently stayed in this new hotel and it was absolutely amazing so I just had to write one. I actually couldn't find any faults. We stayed in a seaview room on the first night, it was beautiful and spacious with a huge balcony with loungers and it got sun all day. We were only supposed to stay one night but the hotel was so good we booked another night in a pool view room which was equally beautiful. You didn't get sun on your balcony but this didn't matter as we went down to the pool which is stunning. Staff couldn't do enough for you especially Xavier. Everything you could want was at breakfast. If you needed poached eggs and avocado, omelettes, GF options Xavier was only to willing to get it for you. Eurostar is perfect location between Marbella and Puerto Banu. It was only 10/15 mins on a bus to old town Marbella and the stop is directly across from the hotel and goes very frequently and only costs 1.18 euro. If you prefer an uber it only costs 9 euro. From the hotel to Puerto Banus its only a 20 min walk and its along the beach which is amazing. The hotel is very quiet and relaxing, each night I enjoyed going into the hustle and bustle but then returning to quiet. Old town Marbella was my favourite area with beautiful tapas and cocktail bars. Don't hesitate to book this hotel as its 5 star.

As someone who’s gluten intolerant and often struggles to find suitable options, I was exceptionally impressed with their service. Although they didn’t have gluten-free pasta initially, they went out of their way to get it upon my request. The same level of care was shown at breakfast, where they prepared a plate of gluten-free pastries just for me. It's clear they genuinely care about their customers’ needs. This was just the start of the good service. Throughout our stay, there was always someone checking if we needed anything or promptly fulfilling our requests. The staff always had a smile on their faces and genuinely made us feel happy and at home. It is the most exceptional service I’ve ever experienced. The cleanliness was impeccable, with the staff always ensuring things were cleaned immediately. Their attention to detail in maintaining a spotless environment was truly impressive.