Neptune Mara Rianta Luxury Camp - All Inclusive.

Visited in Feb 2025 during the calving season at the Mara and could not be happier to have started our safari trip at the Neptune luxury camp. Right from the greeting when we arrived until the departure, everything was top notch. The camp rooms were spacious with excellent views of the Mara river (and the resident hippo family), it was almost like we had our own hippos! The food was amazing as well. The best part about the stay was definitely the amazing staff! Gibson, Kelvin, Sharon, John, the chef and the whole team - thank you so much for taking such excellent care throughout our stay, it was memorable because of you! Special thanks to the wonderful chef who created amazing local dishes specially for us, this was a particular highlight. All in all, an excellent stay and we will definitely be coming back again.

We can't say enough about how wonderful this resort is. We were treated like royalty by every single staff member from arrival until departure. It felt like we were visiting family, not staying at a Safari resort. Daniel is an absolutely fabulous guide. He treated our children like his own and catered to their interests on 3 top notch Safari drives and one walking Safari. The food service was fast and very accommodating for our dietary needs and allergies. We did a bush lunch organized by John and Peter which was the ultimate experience for all of us. We were served a five star lunch with a full menu of drinks in the middle of the reserve with dozens of animals in clear view along the Mara River full of hippos. The tent we stayed in was also surprisingly comfortable and luxurious. Hot water is available 24 hours unlike many other camps. There is full butler service with s service button in the room that gets you a service attendant who will cater to your every need. Free laundry is extremely convenient after spending a few days away from the city in the heat. Our children were very sad to leave and are already begging to come back. A huge thank you to Peter, Daniel, Wesley, Elaphas and John for making our stay memorable!

The Neptune Mara Rianta is a stunning resort with a beautiful main area with a bar and restaurant. There is a small pool which is wonderfully refreshing after a day touring the conservation area. We were told that this resort was a little further from the main conservation area, but there was plenty to see right next to the resort and we had a Masaai guide show us around that area one afternoon. We enjoyed a bit of distance and that might be preferable in the busy season when there can be crowds at many of the sights. Our tent was spacious and very well-equipped. Beds were very comfortable, and there was a desk and a few chairs to sit in, as well as chairs on our large deck. I was really impressed with the quality of the bathroom and shower. Hard to believe that we were in a tent in the middle of nowhere. I could “camp” like that any day! Neighbourhood hippos were a highlight and being able to watch them bathe in the river mere metres from where we could sit was great. There was a small ridge separating the tent from the river. Large enough to keep the hippos away – and I didn’t test getting any closer. The hippos can be noisy from time to time, but it’s a small price to pay. I also loved the many small dik-diks that wandered around the site. Moses was our butler and took care of everything in our tent. He brought us coffee and a small snack as our wake up service every morning; including at 3:45am when we got up for a sunrise hot air balloon. He did laundry for us, turn down every night and the tent was spotless when we returned at the end of the day. Thank-you Moses. We did a hot air balloon ride one morning and I was amazing at how the whole camp was ready for us at 3:45am. Moses was there with coffee and snacks, we had a guide to walk us through the dark to the pick up, and someone was at reception to make sure we got away ok. The food was great, including box lunches that we had on safari. The head chef come over to meet us several times, including to make sure our lunches were good and to get any suggestions. Robert in the dining room took care of us at every meal, and the staff did an amazing job at quickly learning our preferences. He also made us laugh all the time. Thank-you Robert. There were also numerous other people that made our time at the Mara Rianta special – Salomon and Kevin at the bar, Peter in the dining room, and all the front desk staff that took care of things. I apologize for missing anyone, and I also know that with the level of service we received, there were undoubtedly many staff behind the scenes that we never saw but made it all wonderful. We whole-heartedly recommend the Neptune Mara Rianta.

Getting to this property is a long bumpy and sometimes dusty ride into the vast Masai Mara region, but it is worth the effort. After you are greeted with a cool wet towel, you enter the large main lodge with lots of lounge-y seating areas as well as the main dining room. They all over look a large green area with a swimming pool, all set against the Maru River. A real treat is to see herds of hippos lying in the river. If you try, you can see them get up and leave to feed when the sun goes down. The service at the Camp is superb. They offer to bring hot chocolate, coffee or tea and something sweet to you with a wake up call. They will prepare you a lunch box if your plans have you off premises - and they work with your guide to make sure it is on your vehicle before you are. All the food is world class in quality and presentation. We particularly liked our bartender Kikiu, our waitress (for all meals) Daisy, Sharon who works at the front desk. Laundry service and alcoholic beverages are included. The tent itself is fully amenitized - double sinks, a shower that feels like you’re outdoors, robes and slippers. The turndown service includes hot water bottles to toast up the bed for you. It is clean, comfortable and cozy. And of course, comes with its own view of the river and hippos. Neptune Mara Rianta is a first class property with top notch dining and staff. It was a true pleasure to stay there for a few nights - we honestly did not want to leave. I would highly recommend the property and would stay nowhere else if I were in the area.

We had an absolute wonderful time at the camp. Three generations and everyone of us left with wonderful memories!! The staff was great, game drives were fantastic, saw lots of animals. Food was fantastic. The staff were very attentive to every detail.

The camp is per se beautiful. But there are some negative traits that makes it less nice than similar luxury camps. Tye food is ok but not great. During our stay the camp was full of people that was acting like they were at own home. Probably the family of the owners. But when you own a luxury hotel you have to make your guest feel treated in a luxury style. Another bad point was the picnic lunch they prepared for our safari. It was really bad not only in the taste and quality but also in the presentation. A very old rag bag with food packed in very used plastic boxes. Zero presentation. No dishes no glass nothing. Just eat from the plastic box. Not to be picky but we were eating next to another couple that was having the same treatment from their luxury camp and they had a proper picnic straw basket with porcelains and cutlery and well presented food.