Các đánh giá Arzo Hotel Grand Lodge

Name: Arzo Hotel Grand Lodge
Address: 1440 San Marcelino St, Ermita, City of Manila, Metro Manila, 1000, Philippines, 1440 San Marcelino St, Overseas, Philippines
Rating: 7.4

Arzo Hotel Grand Lodge

1440 San Marcelino St, Ermita, City of Manila, Metro Manila, 1000, PhilippinesXem thông tin khách sạn

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Trả Phòng

Phòng và khách

Đánh giá của khách

7.4/10

58 đánh giá

Đánh giá đã xác thực

Vị trí7.7

Trang thiết bị7.3

Dịch vụ7.2

Vệ sinh7.4

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Tất cả đánh giá(58)

Đánh giá tích cực(46)

Đánh giá có ảnh/video(9)

Thời gian lưu trú tuyệt vời!(7)

Nhiều muỗi quá(6)

Dịch vụ tuyệt vời(6)

Rất đáng giá tiền(5)

Vị trí tuyệt vời(5)

Đánh giá tiêu cực(12)

Jhoane29

Phòng hai giường

Lưu trú vào thg 3, 2025

Gia đình

12 đánh giá

10/10

Nổi Bật

Đăng tải vào 8 thg 4, 2025

The room is okay, clean, close to PGH hospital and the price is reasonable.

Dịch

Phản Hồi Từ Khách Sạn: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.

japhet Hugh

Phòng Queen

Lưu trú vào thg 12, 2024

Một mình

3 đánh giá

8.5/10

Rất Tốt

Đăng tải vào 16 thg 1, 2025

been here a lot of times, all i can say Is the place is just right for its price. the room Is Big tv is working Airconditioning is Good Wifi is good but disconnects sometimes Amenities are Complete from soap , Shampoo toothpaste , water etc. location is Good there is also a restaurant at ground floor only thing that i hate is - theres no hot shower - no elevator - Been In 3rd and 4th floor rooms and There is always a lot of small Cockroaches

Dịch

Tài Khoản Khách

Phòng gia đình

Lưu trú vào thg 6, 2025

Nhóm bạn

1 đánh giá

5.5/10

Đăng tải vào 6 thg 7, 2025

When we got to the room there are mosquitoes flying. We asked the desk if they could do something about it and they sprayed insect repellent. Which prompt us to wait outside the room from the smell. The linens on the bed has marks of stains and the towel is not in its prestine condition Also, we weren't able to connect to their wifi because its weak signal. Lastly, the room we stayed has also week mobile signal. Aside from these inconveniences the room was good for its price.

Dịch

Phản Hồi Từ Khách Sạn: Hello Ma'am Maria Cristina, thank you for bringing this to our attention. We are deeply sorry that your experience did not reflect the standards we strive to maintain. Your feedback has been shared with our management and cleaning teams to ensure immediate improvements. We value your input as it helps us provide a better environment for our guests. We hope you’ll give us another chance to show you the quality you deserve. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards.

Người Dùng Ẩn Danh

Phòng gia đình

Lưu trú vào thg 1, 2025

Gia đình

1 đánh giá

8.0/10

Rất Tốt

Đăng tải vào 20 thg 2, 2025

Nice and good. Thanks Arzo for a great service while we are staying.

Dịch

Tài Khoản Khách

Phòng gia đình

Lưu trú vào thg 5, 2025

Nhóm bạn

1 đánh giá

10/10

Nổi Bật

Đăng tải vào 22 thg 6, 2025

We enjoy our stay. Staff were approachable. The restaurant foods are great. The hotel are clean.

Dịch

Phản Hồi Từ Khách Sạn: Hello Ma'am Jelie Anne, we truly appreciate your wonderful review! It brings us great joy to know that you found our rooms at Arzo Hotel Grandlodge to be both comfortable and clean, and that you enjoyed your meal and recognized the quality of our food. Receiving such encouraging feedback is always gratifying. We look forward to welcoming you back for more delightful dining experiences at Obelisk Cafe and Restaurant.

Jane FVSupportTeamSME 7AM - 3PM SAT OFF

Phòng Queen

Lưu trú vào thg 10, 2024

Một mình

3 đánh giá

10/10

Nổi Bật

Đăng tải vào 6 thg 11, 2024

Great stay as always! Will definitely book again. Very clean.

Dịch

Michelle Gatela

Phòng hai giường

Lưu trú vào thg 12, 2024

Gia đình

4 đánh giá

10/10

Nổi Bật

Đăng tải vào 5 thg 3, 2025

Good .. thanks 🥰

Dịch

Jennifer

Phòng Queen

Lưu trú vào thg 3, 2025

Cặp đôi

6 đánh giá

3.5/10

Đăng tải vào 10 thg 4, 2025

It dont have elevator..the pillows dirty.The aircon.It's.not working and smell dirty

Dịch

Phản Hồi Từ Khách Sạn: Thank you for taking the time to provide feedback on your recent stay at Arzo Hotel Grand Lodge. We are truly sorry to hear that your experience did not meet your expectations.We strive to offer the best possible service and accommodations, and it is clear we fell short during your stay.Please accept our sincere apologies for any inconvenience you faced. We are committed to addressing these issues promptly to ensure they do not recur. Your feedback has been shared with the relevant departments, and we are implementing measures to improve our services.Thank you again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.

Merly

Phòng gia đình

Lưu trú vào thg 11, 2024

Gia đình

1 đánh giá

9.5/10

Đáng Kinh Ngạc

Đăng tải vào 26 thg 12, 2024

Good place to stay Quiet and clean Price is very affordable and staff are friendly Sure will book here again on the next time

Dịch

Rodney Doletin

Phòng gia đình

Lưu trú vào thg 11, 2024

Gia đình

1 đánh giá

5.5/10

Đăng tải vào 27 thg 12, 2024

The hotel is nice kaya lang ang hirap matunton dahil papasok pa from the hi-way. I had a hard time carrying our luggage to and from the 4/F dahil hagdan lang at walang staff na nag-aassist especially if naghahabol ng flight during wee hours. Sana may sign board from the outside. Overall, worth nmn sa price.

Dịch

Phản Hồi Từ Khách Sạn: Thank you for taking the time to provide feedback on your recent stay at Arzo Hotel Grand Lodge. We are truly sorry to hear that your experience did not meet your expectations. We strive to offer the best possible service and accommodations, and it is clear we fell short during your stay. Please accept our sincere apologies for any inconvenience you faced. We are committed to addressing these issues promptly to ensure they do not recur. Your feedback has been shared with the relevant departments, and we are implementing measures to improve our services. Thank you again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.

Người Dùng Ẩn Danh

Phòng gia đình

Lưu trú vào thg 11, 2024

Gia đình

1 đánh giá

5.5/10

Đăng tải vào 26 thg 12, 2024

The place is quite during our stay for 3days. The restaurant food was a bit pricey for its quality. No elevator in this place, make sure to consider it and be physically fit in booking in this hotel. There are small cockroaches inside the room. Bathroom floor was not good.

Dịch

Phản Hồi Từ Khách Sạn: Thank you for taking the time to provide feedback on your recent stay at Arzo Hotel Grand Lodge. We are truly sorry to hear that your experience did not meet your expectations.We strive to offer the best possible service and accommodations, and it is clear we fell short during your stay. Please accept our sincere apologies for any inconvenience you faced. We are committed to addressing these issues promptly to ensure they do not recur. Your feedback has been shared with the relevant departments, and we are implementing measures to improve our services.Thank you again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.

Tài Khoản Khách

Phòng hai giường

Lưu trú vào thg 2, 2025

Một mình

1 đánh giá

7.5/10

Đăng tải vào 7 thg 3, 2025

The room that i checked in was nit that good. Shower drainage need to fix.

Dịch

Phản Hồi Từ Khách Sạn: Thank you for taking the time to provide feedback on your recent stay at Arzo Hotel Grand Lodge. We are truly sorry to hear that your experience did not meet your expectations.We strive to offer the best possible service and accommodations, and it is clear we fell short during your stay. Please accept our sincere apologies for any inconvenience you faced. We are committed to addressing these issues promptly to ensure they do not recur. Your feedback has been shared with the relevant departments, and we are implementing measures to improve our services.Thank you again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.