Vivanta Mangalore Oldport Road - Formerly Known As Taj Manjarun

Stayed with my family for a day and they gave me a free upgrade to the room with sea view. Friendly staff, and they got a clean swimming pool in which we enjoyed a great evening. They do have enough parking space as well. Food taste need to improve.

Had a good stay, this being our 2nd visit to this property; the service of the entire staff was really good, including F&B where the food was very tasty, and the services of Ms.Deepika, Mr.Anirudh of the front desk deserves appreciation. Overall a very comfortable stay.

This is a great location to base yourself for travels to Udupi and other significant towns in the area. The property is clean, well maintained, and has all needed services and amenities. Quality is top notch. They are also an earth-friendly property. What better!! But what made our stay at this hotel amazing: the helpfulness and genuine care the staff extended during our stay. I was traveling with an elderly parent and I could not have picked a better place to stay in Mangalore. There was also a minor issue during registration because of an error on my part, and I am thankful for how the staff addressed the problem rather than get away with a not-my-job attitude. They also helped coordinate and take care of it at a second Taj location I was supposed to use after this stay. The restaurant was excellent as well; good food and friendly wait staff. Special shout out to Anirudh at reservations, and Anush and Sudeesh at Reception/Front Desk. They made our stay perfect.

My stay at Vivanta Mangalore was generally pleasant. The room had a lovely ambiance, offering a comfortable and relaxing space, and the hotel itself was impeccably maintained—neat, clean, and organized. However, there were a few aspects that fell short of our expectations. One disappointment was that the gym was under construction, so we couldn’t access it during our stay. The breakfast menu offered a good variety, but unfortunately, the donuts were not fresh and seemed undercooked. Our first experience at the hotel, however, was a frightening one. Upon checking in, we were given a room card that needed to be tapped in the elevator to access our room on the fourth floor. No one informed us about the process, and it appeared that the card was not properly activated. As we tried tapping it multiple times, the elevator suddenly began to jolt, and a loud emergency alert sounded. The lights went out, and we found ourselves stuck inside with no clear cell signal. We immediately tried the emergency phone within the elevator, but no one answered. As minutes passed, our anxiety grew, and we even began shouting for help. After about five minutes of waiting in darkness, the elevator finally opened on the first floor. We went directly to the reception to report the issue. However, rather than addressing our concerns, the staff brushed off the incident. They simply escorted us to our room using another lift, and we noticed that a technician was later working to repair the faulty elevator. This incident was genuinely unsettling, and the indifferent response from the staff left us feeling unheard and concerned about the hotel’s safety measures.

The support staff went out of their way to make our stay memorable ...... Big thanks to Mr sudheesh , Ms helina , Mr pragath did check in for us very politely ... Thank you deepika ... Every staff is helpful and very sweet to us ...they even arranged the Bekal transportation. The Car was very clean & we had a comfortable commute!

I normally don't get surprised by hospitality after 30 years in corporate event management business. Here Sudheesh totally bowled over me. Thank you so much Sudheesh🙏. Right from arranging a instant recce of the banquet space & pool area to the lovely room. Room quality is definitely better than budget 5 stars in the 5th floor room 515 I stayed. Good toiletries, just the right softness in bed. Actually here everything is right and super bright coz of warm effort each & every person make to make one feel welcomed and attended. Mynt my dinner poolside with raindrops falling beside was an enthralling experience. So was breakfast in the same spot next day. Mind you dinner fare is limited, so is breakfast (4 star property it is decent). But what makes it an experience is how much you are pampered‼️. I felt like prince in times of Raj akin to motto of Taj Hotels during that era. Special mention to lady just 3 months into her internship & Mukesh. House keeping service is tip top (saw its manager personally at floors checking). Cons are the old buildings outside room my room view & in the poolside ringed by minimun 10 story buildings. But everything is made by the genuineness of the staff members and each & everyone I interacted by genuine gratitude and Namaste. (I am their sure GM, Mr Nambiar) has a role here Thank you Vivanta Mangalore for an experience to remember🙏