Tài Khoản Khách
10 tháng hai, 2024
The staff's dedication to excellence was instrumental in making our stay at Larisa Resort Ashwen exceptional. Despite a health setback early on, Shalini from guest services proved to be a guardian angel, swiftly organising a trip for us to the pharmacy for the necessary medications I needed. Her swift response set the tone for exceptional service throughout our stay. Shalini's thoughtful arrangements extended beyond my health concerns, orchestrating seamless transportation for us to and back from the Mandrem beach. She would be a significant asset to any organisation. The cottage suite (104) we stayed in was a sanctuary of comfort, with attention to detail in design and amenities that created a home away from home ambiance. The outside shower and bath were a wonderful addition, and the overall layout allowed us to relax and recharge while still being conveniently located for the resort amenities. Our room was maintained by the housekeeping team impeccably and our privacy was consistently respected. Our stay was made even more enjoyable by our culinary experience. Mukesh and his team's exceptional hospitality and commitment to culinary excellence made each meal a memorable journey. The team was open to accommodating any request, even if it wasn't part of the menu. The website's photos fail to capture the true beauty of the lush landscapes on the grounds. Having experienced numerous luxury hotels globally, none compare to the remarkable work of the skilled landscaper and dedicated gardening team who maintain these lush green gardens. Throughout our stay, we experienced a genuine sense of care due to the resort's dedication to guest satisfaction and commitment to exceeding expectations. In summary, our 6-night retreat we took at Larisa Resort Ashwen was a blend of luxury, personalised service, and superb attention to detail. Mukesh, Pintu, Arun and Shalini, as well as other members of the staff, played an important part in making this destination one that we would eagerly return to and recommend to other travelers seeking an unforgettable and relaxing retreat experience!
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