Tài Khoản Khách
ngày 21 tháng 2 năm 2023
We stayed at Naara for the 1st time for the 2023 New Year's eve. As per the feedback I've provided to the person at the reception, there are a few things which makes Naara to be in the frontline compared to other lodges: - The sense of immediacy. Our concerns/complaints were attended within a very short period of time (even fixing a roof), which was impressive. - As a customer, I could feel the attention, sympathy and comfort from Naara's staff, an while we can interpret this as minor, it's one of the big differentiators when I compare this lodge with others. Things to improve: - The path way from the parking lot up to the big house or tents, it's quite long, and it's difficult when there is luggage to carry, irrespective of a number of people available to help carrying it. - Kitchen utensils (plates, forks, knives, spoons) should be available at the big house.
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