Các đánh giá Novotel Suites Manila at Acqua

Khách sạn tốt về mọi mặt. Vị trí cũng tốt. Cách sân bay không xa và khá xa thành phố. Dịch vụ lễ tân cũng rất tốt. Tốt. Tầm nhìn cũng rất tốt

Quá đủ cho một khách sạn kinh doanh. Quầy lễ tân và bảo vệ rất nhiệt tình hướng dẫn bạn lên tầng nhận phòng.

Đây là lần đầu tiên tôi đánh giá một khách sạn, tôi thực sự tức giận và không muốn đồng bào của mình bị lừa. Vị trí của khách sạn rất tệ, xung quanh là các khu ổ chuột. Tôi nhận phòng lúc 8 giờ tối thứ Sáu và được thông báo là không còn chỗ cho giường đôi tôi đặt nên tôi đồng ý kê thêm giường phụ. Hai tiếng sau, mười giờ tối tôi quay lại phòng thấy hình ảnh giường phụ tôi lên lầu liên lạc với lễ tân cũng không có kết quả, vẫn được báo là không có giường đôi. . Sau khi liên hệ với Ctrip thì khách sạn đổi cho chúng tôi giường đôi và sắp xếp cho chúng tôi nhận phòng vào khoảng 11h đêm. Trải nghiệm nhận phòng cực kỳ kém và nhân viên không thân thiện với người Trung Quốc. Sự đa dạng của bữa sáng quá ít đến mức không phù hợp với giá cả.

The staff are accomodating and excellent customer service, it was sparkling clean also

The hotel room is clean and neat! We rented a premium suite and they even have a kitchen utensils, rice cooker and induction stove we can use for preparing food. The staffs were also accomodating and they even followed my special request which is to prepare a birthday surprise for my wife and a baby crib. They gave us a complimentary cake and some themed balloons that works well with the room interior. Overall it was a fun and relaxing experience i'd give it a 5/5 👌

We had 3 main dishes to choose for breakfast :(

We really enjoyed our stay here in novotel suites. Rooms are spacious and clean. Buffet breakfast is good. Staff were courteous and helpful. Kids are very enjoy in the swimming pool and kid corner. They even gave us. complimentary slice of cake for my baby girl graduation😊 Definitely we will book again here. Thanks novotel suites

Not good but clean

Nice hotel to stay and friendly staffs.Will come back again

Great hotel with amazing service. The suite given to us has a stunning view of the

Its nice of the pet friendly environment they have👌 maybe they just need to improve the pool area so as to accomodate large crowd.

Everything went well very clean rooms but the swimming pool is small and super crowded (full of kids ) thanks a lot for your kindness 🌷

The New Novotel expected to be clean due it is a new one. I found food and Services needed to improve a lot. Our family is dissatisfied with Buffet Breakfast where food is repeated many times and not happy with salty food such as beef. I am comparing buffet Breakfast from Kingsford Hotel and other Hotels our family have stayed for 4 weeks . Also on our last day I noticed a short of staff and also poor cleaning services on Dinning area . There are staff who are friendly but others seems not happy on what the job they are doing especially the lady who was requested to clean the table it is kind of turned off . She was cleaning the plates in front of everyone as I have not seen this on other hotel putting out scrap food in front of everyone. Aren't they suppose to take the plates and do this in the kitchen area ? 🤔

This hotel was great! Love the space and be view. Only issue was when I ordered from the cafe it took nearly 20-25 minutes to get a muffin although i told them i was in a hurry and wanted it to go. They called the supervisor to help with the order, then they had to get the manager and even then it took more time because they had no change.