Các đánh giá The Edwardian Manchester, A Radisson Collection Hotel

Phản Hồi Từ Khách Sạn: Dear Guest,Your wonderful feedback has truly brightened our day! We're thrilled to hear that you appreciated the central location of The Edwardian Manchester, as well as the easy accessibility to local attractions. Indeed, our prime location on Peter Street places us in the heart of the city, offering a convenient base for both business and pleasure.Your delightful experience of our afternoon tea at The Library Champagne Bar is heartening to read. Our team takes great pride in serving one of Manchester's finest afternoon teas, complete with exquisite scones, handcrafted sandwiches, and patisserie artworks. The tranquility of our spa also seems to have added to your memorable stay. Our spa is designed as a deeply relaxing space, replete with an aquamarine pool, cabanas, a steam room, sauna, jacuzzi, and treatment rooms for ESPA treatments. It's wonderful that you found it to be a relaxing retreat.Our staff will be most pleased to hear of your warm words. They strive to provide excellent service, aiming to make each guest's stay as flawless as possible. Your positive comments reaffirm that they are succeeding in their efforts.We sincerely look forward to welcoming you again, for another delightful experience at The Edwardian Manchester.Kind Regards,Mirela RomanReception Manager

Phản Hồi Từ Khách Sạn: Dear Guest,We are delighted to hear that you found our service to be reliable and overall smooth during your stay at The Edwardian Manchester. Your feedback is invaluable and helps us continually improve our high standards.We understand that organizing a visit to our pool/spa could be more streamlined. Our current booking system is thoughtfully designed to maintain a serene and comfortable environment for all of our guests. It aims to prevent overcrowding, ensuring everyone can fully enjoy their relaxation time. We appreciate your patience and understanding in this matter.Once again, thank you for choosing The Edwardian Manchester. We hope to have the pleasure of welcoming you back in the near future. Kind Regards,Mirela RomanReception Manager

Phản Hồi Từ Khách Sạn: Dear Guest, It truly warms our hearts to read such a glowing review of your recent stay at The Edwardian Manchester. Your kind words about our receptionist certainly paint a lovely picture of the warm welcome we strive to provide. It's fantastic to hear that you were able to take full advantage of our early check-in service and that our accommodations met your expectations in terms of space and cleanliness. We're particularly thrilled that you had the opportunity to savour our spa facilities. With its muted tones, sleek finishes, and an array of amenities including a pool, steam room, sauna, jacuzzi, and ESPA treatments, we believe our spa is a haven of relaxation for our guests. Indeed, our location in the heart of the city on Peter Street is something we're quite proud of. We believe it provides the perfect starting point for exploring Manchester. Your generous praise is greatly appreciated and we look forward to the pleasure of welcoming you back for another memorable stay.Kind Regards,Mirela RomanReception Manager

Phản Hồi Từ Khách Sạn: Dear Guest,It brings us immense pleasure to read that you've had an enjoyable stay at The Edwardian Manchester and found our facilities to your liking. Our hotel is indeed equipped with many amenities for our esteemed guests, and we are delighted to know that you appreciated our spa and gym area.Our spa area is carefully designed to provide an ambience of tranquillity and relaxation. The aquamarine pool, cabanas, steam room, sauna and jacuzzi all contribute to this serene atmosphere. We also offer a variety of soothing ESPA treatments, which many guests find to be a delightful addition to their stay.Our gym is located conveniently adjacent to the swimming pool, boasting state-of-the-art facilities for workouts. We believe this offers a well-rounded wellness experience to our guests, whether they are looking for relaxation or invigoration.Situated in the bustling heart of the city on Peter Street, The Edwardian Manchester not only offers an array of facilities within the hotel but also allows easy access to many of the city's attractions.We hope that on your next visit, you'll continue to explore and enjoy all that our hotel has to offer. Kind Regards,Mirela RomanReception Manage

Phản Hồi Từ Khách Sạn: Dear Alfred,We're thrilled to hear that your stay at The Edwardian Manchester was a delightful one. Indeed, our central location on Peter Street places us at the heart of the city, making it convenient for our guests to experience Manchester in all its glory.It is heartening to know that our spacious rooms met your expectations and that you found our hotel to your liking. We take immense pride in providing our guests with a comfortable and memorable stay, and it's wonderful to know that we succeeded in doing so on your visit.Your compliments on our breakfast options are much appreciated. We strive to provide a wide selection of dishes to start the day, from fresh fruits, granola, yoghurt and superfoods to hearty cooked options, French toast, eggs Benedict, and delicious pastries. We're glad that you enjoyed the variety of food we offer.We also hope that you had the opportunity to dine at our award-winning Peter Street Kitchen during your stay. The restaurant is known for its unique blend of contemporary Japanese and Mexican cuisines, complemented by an impressive selection of fine wines, cocktails, and sake.Thank you for choosing The Edwardian Manchester for your stay. We look forward to welcoming you back on your next visit to the city.Warm regards,Iqra HussainReception Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Your recent review has truly brightened our day! We are thrilled to hear that you had a delightful experience celebrating your anniversary at our hotel with your precious little one. It is wonderful to read that our services lived up to your expectations and that you found our hotel environment to be exceptional.We are particularly glad to know that you enjoyed our spa and swimming facilities. Our spa, designed with soothing tones and sleek finishes, is intended to provide a deeply relaxing space where guests can unwind, and it seems like you've made the most of our facilities. It's always a pleasure to hear when our guests have had a chance to fully enjoy the amenities we offer.We're also pleased that you found our location on Peter Street advantageous. We believe that being in the heart of Manchester brings a certain vibrancy and convenience for our guests.Your kind words are a testament to our team's dedication in providing a memorable experience for our guests. We eagerly look forward to welcoming you back for another enjoyable stay in the near future.Warm regards,Iqra HussainReception Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Your positive remarks about your stay at The Edwardian Manchester are truly appreciated. It's delightful to hear that you regard our hotel as one of the best in Manchester. Our team strives to create outstanding experiences for all our guests, and knowing that you thoroughly enjoyed your stay is the best reward for us.Our central location on Peter Street is indeed another feature we pride ourselves on. We are thrilled that you appreciated the convenience it offered during your visit. We believe that an ideal location is a significant part of a great hotel experience, as it allows our guests to easily access the vibrant life and attractions of Manchester.Looking forward to welcoming you back soon for another enjoyable stay.Kind Regards,Mirela RomanReception Manager

Phản Hồi Từ Khách Sạn: Dear Melody,We are glad to hear that you found our hotel and spa beautiful. Your positive feedback regarding the aesthetics of our establishment is greatly appreciated. It'strue that our spa is designed to provide a deeply relaxing experience with a range of amenities such as an aquamarine pool, cabanas, a steam room, sauna, jacuzzi and a treatment room dedicated to ESPA treatments. We trust that these facilities delivered a tranquil and rejuvenating experience during your stay.Regarding your concern about parking, it is indeed a short walk from our hotel. We understand the importance of convenience for our guests and have tried to ensure the parking facility is as close as possible. The parking fee is set to provide secure, reliable and accessible parking for all our guests. We apologise if this was inconvenient for you and we appreciate your understanding.Once again, thank you for sharing your experience. We hope to welcome you back to our hotel and spa in the future.Warm regards,Iqra HussainReception Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Your positive comments about our prime location and wellness facilities are greatly appreciated. It's heartening to know that you felt the benefit of our central Peter Street location, which indeed puts the best of Manchester right at your fingertips.Our spa, with its tranquil ambiance and luxurious finishes, is indeed a haven for relaxation. We take pride in providing this soothing space for our guests, complete with a vibrant swimming pool and a variety of facilities that contribute to an immersive experience.We hope that during your next stay with us, you will once again enjoy these features of The Edwardian Manchester, along with the other amenities that we strive to perfect for our guests’ satisfaction.Warm regards,Iqra HussainReception Manager

Phản Hồi Từ Khách Sạn: Dear guest,It is heartening to read about your positive experience at The Edwardian Manchester on such a special occasion. It's always a pleasure to be a part of our guests' memorable moments and we're delighted that you appreciated the complimentary cake and rose petals; small gestures to make your anniversary stay more special. We strive to create a warm, welcoming atmosphere for our guests and are thrilled to know that we contributed to making your anniversary memorable. We look forward to welcoming you back for more exceptional experiences and unforgettable memories.Kind Regards,Mirela RomanReception Manager

Phản Hồi Từ Khách Sạn: Dear Joey,It truly warms our hearts to hear that our hotel is your preferred choice in Manchester. Your commendation of our gym facility is highly appreciated. We're proud to offer our guests a modern gym facility, replete with state-of-the-art equipment and amenities, designed to cater to the fitness needs of our guests.Situated conveniently close to our swimming pool, it's the perfect place to have a fulfilling workout session, followed by a relaxing dip in the pool. We believe that our guests' comfort and well-being are of utmost importance and we're delighted to know that our efforts have made a positive impact on your stay.We look forward to welcoming you back on your next visit to Manchester and hope to continue meeting your expectations.Warm regards,Iqra HussainReception Manager

Phản Hồi Từ Khách Sạn: Dear TheVoyager,It fills us with joy to know that your stay at The Edwardian Manchester was a delightful one and that you found our staff to be so accommodating. We pride ourselves on our diverse, friendly and helpful team who strive to make every guest's stay an unforgettable experience.We are thrilled to hear that you had the opportunity to visit our spa during your stay. Your description perfectly encapsulates the tranquil ambiance we hope to evoke with our sleek finishes and muted tones. We agree that the early morning is a wonderful time to enjoy our pool, steam room, sauna, jacuzzi, and the relaxing ESPA treatments.It's wonderful to learn that you also found our breakfast appealing. We believe that a good day starts with a good breakfast, hence we offer our guests a variety of options from fresh fruits, granola, and yogurt to more hearty choices like French toast, eggs Benedict, and delicious pastries.As for our interiors, we're glad you appreciated the mixture of lush, stylish, and classy designs with Asian highlights. We also take pride in our selection of Japanese whiskeys and regret that our Negronis didn't meet your expectations in terms of dilution. We value your feedback and will pass it onto our bar team.We sincerely appreciate your recommendation and hope to welcome you back soon.Kind Regards,Mirela RomanReception Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Your warm words about your recent stay at The Edwardian Manchester are truly appreciated. It's heartening to learn that our prime location was to your convenience, allowing you to explore the plethora of cuisines and nightlife that our vibrant city has to offer. Our team is known for their commitment to service and it's delightful to hear that you received such fantastic assistance from our reception. We're privileged to have staff members who go the extra mile to ensure our guests have a memorable experience. It's also wonderful to know that your room met all your needs, providing you with the comfort and amenities you needed after a long day. We believe that our rooms should be a haven for our guests, and it sounds like your experience was just that.We're glad you had the opportunity to make use of our pool facilities. It's part of our effort to offer a range of amenities that cater to different interests and needs, and it's always great to hear when guests enjoy them.It's an honour to have played a part in making your trip to tour Old Trafford more worthwhile. We hope to have the pleasure of welcoming you back in the future.Kind Regards,Mirela RomanReception Manager

Phản Hồi Từ Khách Sạn: Dear Y.Y.C,Your recent feedback regarding your stay at The Edwardian Manchester is most concerning to read. I am deeply sorry to hear that your experience was marred by an issue related to noise, which you found disturbing and contrary to the peaceful atmosphere we strive to provide.Providing a tranquil and relaxing environment for each of our guests is of utmost importance to us, and we are disheartened to learn that we fell short of your expectations in this regard. All our guests should feel comfortable and relaxed during their stay, and it is a regret that this was not your experience.Your feedback is highly valuable to us, as it helps us understand the areas where we need to improve. While we can't change your past experience, we do appreciate your honesty and will utilise your feedback as a learning tool for our team.Once again, please accept our sincere apologies for the inconvenience caused, and we hope this experience will not deter you from considering another stay with us in the future.Kind Regards,Mirela Roman,Reception Manager