Seven Seas Hotel Blue

I was here last year. We booked too late and there weren't many hotels available to choose from so we picked this one. The first impression was terrible. We got a ground floor room with 0 sunlight and next to some generators. It took 2 days and extra payment to get a better room. Once we switched, everything was way better. There are some activities on the side of the hotel that we only found out about, on the last day. Everything was fine, the cooks really tried to help us as we have a child that has allergies. The more time we spent here the better it got. What I didn't like is that many parts of the hotel seem to be older and needs renovation. I give it 4/5

Food: plenty and exceptionally good quality Hotel interior: spacious, comfortable, well designed Pools: Fits all ages, perfect size and temperature Rooms: Clean Hotel exterior & Gardens: Luxurious, perfectly maintained Staff: Friendly and attentive, they go the extra-mile even if they do not necessarily speak the language you might There is not a single moment when you'll feel bored, you can eat basically anytime you want and accomodate your stay to your lifestyle. Also the hotel is well designed and makes a terrific job in crowd control both on the beach and the restaurants/pools by having huge timeframes and plenty of options available for you 24/7.

We spent a wonderful vacation here. The resort has a generous space. The entire location is very clean. The palm tree alleys, the impeccable lawn and the architecture of the place contributed to the feeling of comfort, peace and relaxation. The rooms are spacious, clean and equipped with everything necessary. There are two areas with pools. One quieter and the other more lively. Perfect for both adults and children. The food was good, quite diverse and with much more assortments than in other locations. The buffet is constantly stocked. The restaurant is very spacious, with 2 terraces. You can also eat at the two locations near the beach, different from the main restaurant. In addition, you can find something to eat or drink at any time of the day or night. The staff is friendly. Special thanks to Katya from customer relations. She was very helpful. In addition, she is a warm person, always available and attentive to the needs of customers.

This Resort was absolutely amazing not a single bad thing to say I cannot praise this place enough from up-to-date rooms with beautiful balcony's that are all cleaned to perfection. The food was impeccable with mass amount of option for adults and children also accommodate with baby food. Food was always cooked perfectly with lots of flavour there was always hundreds of activities and things to do the evening entertainment was always brilliant. Place was immaculate and staff were really friendly and helpful would not see anyone stuck. Would be back in a heart beat

That was by far the best holiday ever. The rooms: Standard but the cleaning staff are just on another level, everything was so clean and smelled nice. Also, you have your fridge refilled everyday with coke, water, sprite, beer without asking. Swimming: There's an aquapark in the hotel area, another pool and see with sandy/paddles acces. And it's only for the hotel guests. Food: Also excellent, huge choice, great quality. I just don't know how to put all the positives in words. Staff is great, entertainment, coffee, drinks (of worldwide brands! Morgan, Absolute, Jim Beam, Jack Daniels) included. Algida ice-cream also. We will be coming back ♥️♥️♥️

Subject: Formal Complaint Regarding Our Stay at Monachus Family Resort Dear Sir or Madam, I am writing to express my deep dissatisfaction with our recent stay at the Monachus Family Resort. As the owner of a hospitality business myself, I found the experience particularly disappointing from both a personal and professional perspective. Our troubles began even before arriving at the hotel. In the middle of the night, our transfer bus was inexplicably stopped at a roadside shop, far from any town, where we were pressured to buy food and drinks at excessive prices — despite having small children with us who were tired and frightened. Due to the extremely poor arrival and departure times, we effectively lost two full days of our one-week holiday. On top of that, the hotel’s pools were closed for two days during our stay, which led to severe overcrowding around the sunbeds. Since the sea becomes deep very quickly and is therefore not suitable for small children, we were left without any real swimming options — essentially wasting another two days of our vacation. In the restaurants, especially during breakfast and dinner, it was nearly impossible to find a table, particularly in the air-conditioned area. One day, the drink dispenser broke down entirely, and there were no carbonated soft drinks available at all. One evening, we wanted to play mini golf, only to be told that they had run out of balls. Try explaining that to a child who had been excited all day to play mini golf for the first time in his life. The final disappointment came when my child looked up at me and said: *"Dad, next time let's go to a hotel where I can swim every day."* That truly said it all. Given all of the above, I must say that the experience fell far below our expectations, and certainly did not reflect the quality promised. I sincerely hope you take this feedback seriously and make the necessary improvements to ensure future guests — especially families — can enjoy the relaxing and well-organized holiday they were promised. I also must mention the incident that occurred this morning. After breakfast, we returned to find that our belongings had been removed from our sunbeds. Our towels and a bag containing my personal items were taken without any prior notice. I find it deeply unacceptable and shocking that hotel staff would unilaterally remove and relocate personal property to the reception area without any permission or warning. This is a serious breach of privacy and respect for guests' belongings. Sincerely, Mosonyi Szabolcs Room 1222