Tài Khoản Khách
ngày 1 tháng 6 năm 2024
Hotel Stay Review - 1 out of 5 stars I was extremely disappointed with my recent stay at this hotel. I booked a room here based on the location and the overall rating, but my experience was unfortunately very poor. From the moment I arrived, the issues started. The lobby was unkempt and the front desk staff seemed disinterested and unhelpful. When I got to my room, it was dirty, with visible stains on the sheets and towels. The room also had an unpleasant odor that I couldn't quite place. There is no fitness center or swimming pool as the reception said they were under maintenance, though their website advertised these amenities. Overall, the entire hotel seemed dated and in need of major renovations. I tried to cut my stay short and find alternative accommodations, but the hotel informed me that the paid amount was non-refundable. I would not recommend this hotel to anyone. The 1-star rating I've provided is generous - in my opinion, this place deserves even lower. Save your money and book somewhere else. The false advertising of amenities, poor condition of the facilities, and lack of customer service made this a truly disappointing hotel stay. I expected much more given the overall rating, but this experience fell far short of my expectations. I would caution others against booking here based on my experience.
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