Tài Khoản Khách
29 tháng chín, 2021
We asked for early check-in and we gota confirmation on it, however, the reception acted like we complete those steps and then kept us waiting in the lobby for 2 hours. After that, the reception asked for extra charges even though we waited. The room was missing pillow sheets and the beds were smelly. There were no towels provided in the bathrooms and no toilet paper. The stairs to go to the second floor of the duplex is made for builders and families with kids. It was not stable and made our experience even worse. Overall, I do not recommend this place for families with kids. The hotel is not on the main road so taxis are hard to find so you have to walk. During check-out, we asked the bellboy to help us with the luggage but the reception said that no body is here so we have to help ourselves. Worst way to end our experience.
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